Sales Administrator

Citygate Automotive Ltd; High Wycombe; Hybrid; GBP 24,000 - 29,000; Full time

Benefits offered by this job

In-house training academy

National Learning Centre access

Career progression opportunities

High street discounts

Wellbeing portal

Employee assistance programme

Discounts on parts, service, andPurcha

Employee referral scheme

Job summary

Citygate Automotive Ltd is seeking a Sales Administrator to provide comprehensive administrative support to the Sales department. You will join a supportive team and receive on-the-job training to help drive efficient vehicle sales processes.

Key duties include handling administration for New and Used Vehicle Sales, ordering vehicles, procuring stock, ensuring data accuracy, and coordinating with the prep and delivery teams. A proactive and communication-oriented candidate will thrive.

Qualifications

• Excellent communication and listening skills.
• Self-motivated and energetic.
• Aim for targets and achieve goals.
• Motivated by success and results.

Responsibilities

• Complete all tasks relating to the administration of New and Used Vehicle Sales.
• Check order packs from Sales and resolve queries prior to invoicing.
• Carry out factory ordering of vehicles from the manufacturer.
• Assist in procurement of new vehicles from manufacturer or via dealer transfers.
• Ensure compliance with Manufacturer data capture standards (e.g., VMS updates).
• Register add-on products (e.g., GAP, Warranties) within 24 hours of handover.
• Prepare daily valeting, petrol, taxing and invoicing lists for start of business.
• Liaise with Used Car Prep centre re vehicle deliveries.
• Track progress of factory order vehicles and update the sales team.
• Raise purchase orders and process refunds.
• Push lines as requested by sales management.

Skills

Excellent communication

Self-motivated

Energetic and enthusiastic

Target/goals oriented

Motivated by success

Job description

Role overview

As a Sales Administrator you will play a vital role within the providing administrative support to the Sales department. You will be provided with on-the-job training by your colleagues and managers and will be joining a supportive and friendly team.

Key responsibilities

As a Sales Administrator your key responsibilities will be:

• To complete all the tasks relating to the Administration of New and Used Vehicle Sales
• Checking the order pack received from Sales and resolving any queries prior to invoicing a vehicle
• Carrying out factory ordering of vehicles from the manufacturer
• To assist in the procurement of new vehicles either directly from the manufacturer, or via dealer transfers
• To ensure compliance with Manufacturer data capture standards, e.g. VMS updates
• To ensure all add on products e.g GAP, Warranties, are registered promptly and no later than 24 hours after handover
• To prepare the daily valeting, petrol, taxing and invoicing lists in readiness for the start of business
• To liaise with the Used Car Prep centre re vehicle deliveries.
• To track the progress of all factory order vehicles and update the sales team accordinglyTo raise purchase orders and process refunds
• To push lines as requested by the sales management team

About You

If you are looking for your next role and would like to be part of a successful sales team and would like to be considered to join our fantastic Sales team, you will need to possess the below skills and attributes:

• Excellent communication and listening skills
• Self-motivated
• Energetic and enthusiastic
• Target/goals orientated
• Motivated by success

What's in it for you?

With our benefits there is something good for everyone. We're a progressive business that believes building a good team culture is not only good for everyone who works for us – but it makes a difference to how we engage with customers too. That's why when you join Citygate, you can expect to receive a wide range of impressive employee benefits including:

• Access to our in-house training academy for everyone
• Access to The Volkswagen National Learning Centre for specific roles
• Internal career progression opportunities across our various brands and locations
• High street discounts
• Wellbeing portal
• Employee assistance programme
• Purchase, service and parts discounts
• Employee referral scheme

About Us

Citygate is a highly successful, privately owned business that has grown significantly over the past twenty years to 650 employees across multiple locations including London, Berkshire, Hertfordshire and Buckinghamshire. We work with global brands (Volkswagen Passenger Cars, Volkswagen Commercial Vehicles, SEAT, CUPRA, ŠKODA and Kia), provide excellent quality training and internal progression opportunities.

Why Citygate

Citygate is founded on a simple vision: “to grow a business we are proud of through a commitment to excellence”. As a privately owned and entrepreneurial business, we're welcoming, inclusive, have a great team ethic and have worked hard to create a positive working environment that we can all be proud of.

We have committed plans for the future and we need motivated, focused and skilled teams to help us achieve this. That's why every Citygate employee has access to our award-winning learning programme, whether that's operated from our purpose-built Citygate Academy facility or through working with our brand partners.

The inventive automotive industry has always been popular with the innovators and creators. But now, more than ever, it's the perfect career space for those looking to stand at the forefront of change – specifically, the transition to Electric Vehicles.