Sales Admin

SF Partners; Loughborough; Hybrid; GBP 23,000 - 28,000; Full time

Job summary

SF Partners in the United Kingdom is seeking an Event Sales Administrator to support the planning and delivery of a major national conference and exhibition. This role combines sales administration, customer service and event support, with a focus on contacting prospective exhibitors, generating enquiries and supporting bookings.

You will be confident speaking to customers on the phone, skilled at building rapport, and able to manage a busy workload and meet deadlines, using the CRM system to

Qualifications

• Experience in administration, sales administration, customer service or events.
• Comfortable working with customers and using CRM/database systems.

Responsibilities

• Make outbound calls to prospective exhibitors and follow up enquiries
• Build strong relationships with exhibitors and delegates
• Support exhibition stand sales and bookings
• Manage customer enquiries by phone and email
• Process exhibitor and delegate bookings
• Maintain accurate customer and booking information on the CRM system
• Provide general sales and event administration
• Work with the Events, Finance and Commercial teams to support the conference

Skills

Outbound calls

CRM systems

Customer service

Event planning

Job description

Event Sales Administrator

£25,000

Start - ASAP

Contract until February 2027

4 or 5 days per week

Hybrid working – Loughborough

4 or 5 days per week

We are looking for an Event Sales Administrator to support the planning and delivery of a major national conference and exhibition. This varied role combines sales administration, customer service and event support, with a particular focus on contacting prospective exhibitors, generating enquiries and supporting bookings.

The role

• Make outbound calls to prospective exhibitors and follow up enquiries
• Build strong relationships with exhibitors and delegates
• Support exhibition stand sales and bookings
• Manage customer enquiries by phone and email
• Process exhibitor and delegate bookings
• Maintain accurate customer and booking information on the CRM system
• Provide general sales and event administration
• Work with the Events, Finance and Commercial teams to support the conference

About you

You will have experience in administration, sales administration, sales support, customer service or events.

You will be:

• Confident speaking to customers on the phone
• Comfortable making outbound calls and generating enquiries
• Organised and accurate
• Confident using systems and databases
• Skilled at building rapport with customers
• Able to manage a busy workload and meet deadlines
• Previous events or conference experience would be useful but is not essential