Sales & Account Handler

TN United Kingdom; Croydon; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a Sales & Account Handler to join their Baggage & Courier department. This role is ideal for someone who thrives in a customer-facing position, blending sales and operational tasks. You'll be responsible for managing customer inquiries, providing quotes, and ensuring excellent service throughout the removal process. Join a friendly team in a fast-paced environment where your contributions will make a real difference. If you enjoy working with people and have a knack for sales, this could be the perfect opportunity for you.

Qualifications

• Experience in sales and customer service is crucial for this role.
• A friendly demeanor and strong work ethic are essential.

Responsibilities

• Initiating contact with customers and managing inquiries.
• Providing quotes and converting inquiries into bookings.
• Coordinating with couriers and supporting warehouse duties.

Skills

Sales Experience

Customer Service

Communication Skills

Organizational Skills

Job description

Social network you want to login/join with:

Position: Sales & Account Handler

Location: Croydon, UK

Salary: Depending on experience

Working Hours:

• 8:45 AM - 5:00 PM (30-minute lunch break)
• 8:45 AM - 5:30 PM (1-hour lunch break)

Role Overview:

The role focuses on both sales and customer service within our Baggage & Courier department. While a background in removals isn't necessary, experience in sales and customer service is crucial. The environment is fast-paced, but you'll be joining a friendly team with a strong work ethic.

Key Responsibilities Include:

1. Initiating contact with customers and managing inquiries.
2. Providing quotes for the Baggage/Courier department (for moves under 20 pieces).
3. Following up with customers to convert inquiries into bookings.
4. Coordinating with couriers and operations to schedule jobs.
5. Delivering excellent customer service throughout the removal process.
6. Handling payments and required shipping documents.
7. Assisting with customer queries.
8. Supporting warehouse duties, including package labeling and warehouse organization.

Additional Information:

We believe this role is perfect for someone who enjoys a customer-facing role with a mix of sales and operational responsibilities.

If you know anyone who might be interested or if you'd like more details, please feel free to get in touch.

Contact us:

careersredrecruit
01376 503567

If you would like to know more about this Baggage & Courier Customer Service/Sales Account Handler vacancy, or you know of anyone that fits the bill, either forward this advert to them, send us their details, or contact us and we will do the rest. You can recommend as many people as you like via our website and earn a referral fee per candidate we place*. This is an unlimited offer.