Safety, Security & Communications Administrator

University System of New Hampshire; Plymouth; On-site; GBP 52,000 - 70,000; Full time

Job summary

Plymouth State University is seeking a Facilities Safety & Security Systems Supervisor who reports to the Director of Facilities. You will manage critical safety and security technology, oversee campus-wide communications for multiple departments, and support the Operations group’s needs.

You will coordinate with state and local agencies, lead security camera and panic-system operations, manage door access, alarms, and emergency alerts, and ensure confidentiality and rapid decision-making in

Qualifications

• Bachelor's degree required.
• Minimum five years' experience with critical safety and security systems.
• Ability to interface with State and local law enforcement agencies.
• Strong written communication and reporting skills.

Responsibilities

• Manage campus safety and security systems (door access, reports, troubleshooting).
• Oversee panic button systems and campus camera operations with vendors and police departments.
• Lead CCTV review and confidentiality in handling data across PSU.
• Coordinate parking permits, keys, ID cards, and Blue Phone deployments; conduct safety drills.
• Lead annual development of Plymouth State's Clery report with multiple departments and agencies.
• Manage emergency communications (RAVE, text, email) and serve on emergency teams.
• Support Facilities operations, scheduling, logistics, and communications.

Skills

Interfacing with law enforcement

Clear communication

Prioritization under pressure

Documentation/ reporting

Emergency management

Independent judgment

Team player

Education

Bachelor's degree in an applicable field

Job description

Under the general supervision of the Director of Facilities, manage critical safety and security technology systems, handle time-sensitive campus-wide communications for several departments, and support the needs of several areas within the Operations group. Regular communications with external entities such as the State, as well as managing critical messaging within and external to the campus. Must exercise sound judgement, think independently, prioritize, and understand complex systems.

Duties/Responsibilities

• Manage Safety and Security systems including: (40%) Administration of campuswide security systems, such as door carding - including the activation and deactivation of door access, moves, adds, changes, and deletes of door access deployments, production of reports, and troubleshooting.

• Manage panic button systems across campus - including the management of deployments, ensuring testing occurs, training; serve as campus expert and manager of the camera system - including working with vendors, Plymouth and Holderness Police Departments, PSU Facilities departments, Title IX/Student Conduct.

• Working on installations, access rights, placements, serve as PSU representative in the USNH security camera committee

• Serve as Facilities staff member on areas of parking permits, keys, and ID cards; manage Blue Phone deployment, testing, site determination; coordinate regular campus safety drills - including residential fire alarm testing, and siren testing.

• Ensure functionality of AED systems and serve as technology support for the daily crime log; assist PSU Facilities with fleet maintenance and vehicle safety record keeping.

• Lead annual development of Plymouth State's Clery report (5%) Work with several departments across PSU, as well as the Plymouth and Holderness Police Departments to collect information, organize, verify, and write required federal submission.

• Manage, develop, and support communications including: (10%) Send emergency alerts via RAVE, text, email, and other means. Serve as a member of the emergency closure team and the emergency response team.

• Provide support, along with several other staff, for administrative operations including for the Facilities Office: (10%) Assist with scheduling, workflow, logistics, communications, and other operational aspects of the Facilities department.

• Shuttle Coordination: (15%) Develop schedules, manage driver roster, ensure DOT compliance, oversee WEX program. Respond to crises. Oversee development of technology-based shuttle support systems.

• Emergency Response Liaison: (5%) Work with the emergency response team as it communicates and works with Municipal and State Agencies, as well as the campus community.

• Support parking across campus, including billing, event support, student billing, parking disputes, communications and maintenance. (10%)

• Work in conjunction with Campus Safety, Plymouth Police Department and other sworn law enforcement officials to review CCTV or other technological data and notify campus administration when needed, while maintaining an appropriate level of confidentiality. (5%)

Requirements

Minimum Acceptable Education & Experience

• Must have a bachelor's degree in an applicable field.

Minimum five years' experience with critical safety and security systems.

Knowledge, Skills, & Abilities

• Proven ability to interface with State and local law enforcement agencies.

• Ability to communicate to a wide audience clearly and concisely.

• Excellent ability to prioritize tasks in high-pressure situations.

• Proven ability to write and prepare clear and effective documentation and reports which will be submitted to State and Federal agencies.

• Strong understanding of confidentiality.

• Emergency management experience.

• Able to multitask and organize workload for effective implementation.

• Effective analytical and problem-resolution skills.

• Effective independent judgement and decision-making ability.

• Serve as a positive team member.

• Customer service and results-driven.

• Able to climb stairs, stand for extended periods of time, and lift 50lbs.

Plymouth State University offers high-quality baccalaureate, graduate, and doctoral degree programs. Through research and innovative community partnerships, the University contributes to the economic, social, cultural, and environmental development of the North Country and Lakes Region of New Hampshire and beyond.

EEO Statement

The University System of New Hampshire is an Equal Opportunity/Equal Access employer. The University System is committed to creating an environment that values and supports dive