Safety and Security Manager

Manchester City Football Club; Manchester; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

26 days annual leave

Private healthcare

Dental cover

Discretionary bonus

Health Cash Plan

Pension and life assurance

Job summary

Manchester City Football Club is seeking a dedicated Safety Officer to lead safe delivery of matchdays and events at the Etihad Campus and City Football Academy. You will plan, manage and oversee operations, assess risks and coordinate staffing to protect spectators, staff and players while delivering high-standard experiences.

You will work evenings, weekends and holidays as required, ensuring compliance with Safety of Sports Grounds guidance and club policies.

Qualifications

• NVQ Level 4 in Spectator Safety Management (or substantial progress towards).
• Experience delivering safety and security operations for large events.
• Knowledge of Safety of Sports Grounds and related guidance.

Responsibilities

• Plan, manage and assure safety and security operations for fixtures and events.
• Assess risk, prepare operational orders, briefings and risk assessments.
• Ensure compliance with legislation, certificates and Club policies.

Skills

Event safety planning

Risk assessment

Regulatory awareness

Education

NVQ Level 4 in Spectator Safety Management

Job description

Based at the Etihad Campus in Manchester, this permanent, full-time role will help lead the safe and secure delivery of matchdays and events across the Etihad Campus and, where required, the City Football Academy. You will play a central role in protecting spectators, colleagues, players and visitors while helping Manchester City deliver welcoming, well-managed experiences that meet the highest standards of safety, security and compliance. Event and matchday working, including evenings, weekends and public holidays, will be required when needed.

Who We Are

Manchester City is a football club rooted in East Manchester, with a story that began in 1880 and continues to grow today. Built on resilience, belief and togetherness, success on the pitch is driven by the moments and memories shared with millions of Fans around the world. City is known for its bravery, its determination to the very end and its strong connection to where we come from. With Mancunian roots and a global outlook, we are shaped by our Fans and driven by a long-term vision, from developing future talent to supporting the communities we call home. Together, we are creating the next chapter, the City way.

Our Safety and Security team supports the safe operation of the Etihad Campus and City Football Academy across matchdays, events and day-to-day activity. Working with colleagues across Manchester City, the team helps create an environment where people can enjoy football and other events with confidence, while ensuring operational decisions are well planned, compliant and responsive to changing circumstances.

The Role

Reporting to the Head of Safety and Security, you will help plan, manage and assure safety and security operations for fixtures and events at the Etihad Stadium and, where required, the Joie Stadium. Acting as a Safety Officer or Deputy Safety Officer when needed, you will make practical operational decisions that help protect everyone on site and support a positive experience for spectators, staff and event partners.

You will work with the Head of Safety and Security and other Safety and Security Managers to assess risk, prepare operational orders, event briefings and risk assessments, and ensure arrangements meet the General Safety Certificate, relevant legislation, guidance and Club policies. You will also support event resource planning, including the recruitment, training, deployment and welfare of employees, casual workers and agency personnel.

The role involves close collaboration with teams across the Campus and, where appropriate, external partners so that safety and security arrangements are aligned and delivered consistently. You will contribute to a positive safeguarding culture, ensuring concerns relating to children, vulnerable adults, women and girls are escalated promptly and managed in line with Club policies and statutory guidance.

What You’ll Bring

• Experience in planning and delivering safety and security operations for large-scale sporting or entertainment events.
• Comprehensive knowledge of relevant legislation, regulations and guidance, including Safety of Sports Grounds legislation and the Green Guide.
• An NVQ Level 4 qualification, or equivalent, in Spectator Safety Management, or substantial progress towards completion.
• The ability to evaluate operational risks, provide informed advice and identify practical solutions.
• Experience in developing and delivering detailed operational plans and briefings, ideally in a sporting or event environment.
• Clear organisational and coordination skills, with the ability to make informed decisions and work flexibly across event and matchday schedules.

Why Choose Us

Working at Manchester City means being supported to do your best, with the flexibility and encouragement to look after your wellbeing. We are committed to helping our people learn, grow and thrive in a culture built on collaboration, openness and hard work.

As part of our team, you will receive 26 days’ annual leave plus a day off for your birthday, private healthcare and dental cover, and an annual discretionary bonus. You will also have access to a Health Cash Plan, Employee Assistance Programme with 24/7 GP support, and a company pension and life assurance.

Manchester-based employees also benefit from free on-site parking, complimentary breakfast and lunch, and access to a range of sports and leisure clubs.

You can enjoy a range of additional benefits, including cycle to work, Give As You Earn, discounted match tickets, savings in the City Store, a free City+ subscription, stadium tour discounts, and wider retail and lifestyle offers.

City Football Group promotes equal opportunities in employment and we positively welcome applications from all candidates regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation.

We will screen all applicants and select candidates whose skills and experience seem to meet our needs. We will carefully consider your application during the initial screening and will contact you only if you are selected for an interview. If you require reasonable adjustments or any support throughout the process, please contact [e-mail] and we will be happy to help.

All CFG recruitment communications originate from @cityfootball.com email addresses. If you receive communications from Gmail, Outlook.com or other personal email services claiming to represent CFG, please verify with the hiring team. Employment is subject to the provision of proof of eligibility to work in the UK.

Due to our safeguarding promise, all UK-based CFG roles will be subject to a DBS check upon commencing employment with us. This will be either a basic, standard or enhanced check depending on the job role and responsibilities.