Safety and Security Ambassador- Relief

Wilson James Ltd; Greater London; On-site; GBP 17,000 - 24,000; Part time

Benefits offered by this job

Employer pension contributions

Wellbeing support and lifestyle perks

Mental health & wellbeing support

Online GP services

Discounts at retailers

Cycle to work scheme

Employee referral scheme

Job summary

Wilson James Ltd in London is seeking a Relief Security Officer to cover core team absence and holidays. You will patrol, monitor CCTV and access points, respond to incidents and help maintain a safe environment for staff, visitors, and assets.

The role offers zero-hour permanent terms with a competitive hourly rate and opportunities for training and progression within a long-standing, employee-owned company.

Qualifications

• Current SIA Licence is required.
• Proven experience in a security role or similar position.
• Strong observational skills with ability to identify security threats.
• Excellent verbal and written communication to interact with staff and visitors.
• Ability to remain calm and decisive in high-pressure situations.
• Flexibility to work various shifts, including nights and weekends.

Responsibilities

• Greet staff and visitors; maintain a professional, secure environment.
• Conduct regular patrols and monitor premises to deter unauthorised access, theft, or vandalism.
• Monitor access points, CCTV and security procedures.
• Respond promptly to alarms, emergencies and incidents and take appropriate action.
• Complete detailed daily activity and incident reports.
• Assist in emergencies including evacuations and first aid where required.
• Adapt to different client sites and work as part of a diverse team.

Skills

SIA Licence

Security experience

Observational skills

Communication skills

Calm under pressure

Shift flexibility

Job description

Safety and Security Ambassador- Relief

Permanent - Zero hours
Location: Paddington
Pay: £14.70 per hour

Join Our Team as a Relief Security Officer!

Are you a vigilant and dedicated professional looking for a rewarding career in security? We are seeking someone to join us as a Relief Security Officer to help cover the core team's absence, holidays etc, and maintain a safe and secure environment for our staff, visitors, and assets. In this role, you will be responsible for monitoring premises, conducting patrols, responding to incidents, and ensuring that security protocols are upheld at all times. If you have strong observational skills, excellent attention to detail, and the ability to handle situations calmly and professionally, we would love to hear from you!

About the Role:

As a Relief Security Officer, you will be responsible for:

• Welcoming staff and visitors and creating a safe, professional atmosphere
• Conducting regular patrols and monitor premises to prevent unauthorised access, theft, or vandalism.
• Monitoring access points, CCTV, and handling security procedures
• Respond promptly to alarms, emergencies, and security incidents, taking appropriate action as needed.
• Complete detailed reports on daily activities, incidents, and any security concerns.
• Assist in emergency situations, including evacuations and first aid support if required.
• Adapting to different client sites – no two days are the same
• Responding calmly and confidently to incidents or concerns
• Working as part of a diverse, supportive team

Why join us?We are Proud to be employee owned. This means we focus on long-term success and recognise the contribution of our colleagues who make our success possible.When you join Wilson James, you'll be part of a business that:

• Invests in training, development and career progression
• Supports wellbeing and work-life balance
• Encourages diversity, inclusion and belonging
• Values innovation and continuous improvement
• Is built for long-term success, not short-term gain
• Gives you the opportunity to make a meaningful contribution to our future

Alongside a competitive salary, you'll benefit from:

• Employer Pension contributions
• Access to financial wellbeing support and lifestyle benefits
• Specialist mental health & wellbeing support
• Online GP services for you and your family
• Discounts at hundreds of retail, leisure and lifestyle brands
• A Cycle to Work scheme
• Employee Referral scheme

What we are looking for:

• To hold a current SIA Licence
• Proven experience in a security role or a similar position.
• Strong observational skills with the ability to identify and respond to security threats.
• Excellent communication and interpersonal skills to interact with staff, visitors, and authorities.
• Ability to remain calm and act decisively in high-pressure situations.
• Flexibility to work various shifts, including nights, weekends, and public holidays.

Please be aware that, on occasion, we may close a vacancy earlier than the advertised deadline if we receive a high volume of strong applications.

Wilson James have been raising standards in security, construction logistics, aviation services, and technology for over 30 years. With 5,000 employees and a presence across over 300 client sites all over the UK, we are dedicated to delivering tailored solutions and top-tier customer service. As a leading managed service provider, we prioritise safety, efficiency, and customer satisfaction, and we work with diverse, vibrant clients, making for a dynamic and engaging workplace. Employee owned since 2026, we are strengthening our people-first culture every day and creating even greater opportunities for investment, innovation, career development and long-term success.

Internal Applicants

At Wilson James, we support career growth and offer internal mobility to help employees explore new roles and advance within the company. Committed to promoting from within, we provide clear career pathways and continuous skill development. Unlock your potential by applying for exciting internal opportunities and new challenges. If you are currently employed under TUPE terms and conditions, please note that successful appointment to this role will be on Wilson James standard terms and conditions.