Safer Custody Operations Manager

Ministry of Justice; Hemel Hempstead; On-site; GBP 35,000 - 52,000; Full time

Job summary

Ministry of Justice is seeking an experienced administrator to manage the Safer Custody Hub within the establishment, ensuring data integrity and adherence to financial principles, policies and procedures. The role supports performance measures and provides accurate business information.

You will oversee transactional activity, ACCT processes, incident reporting, and liaison with stakeholders. Leadership of the Safer Custody team, budget management, and effective communications are essential to

Responsibilities

• Manage the transactional activity for the Safer Custody Hub and ensure paperwork is complete and ready for transmission
• Update and maintain ACCT and violence reduction processes; monitor reviews and report trends to stakeholders
• Compile and publish information on prisoners subject to ACCT, self-harm and violence reduction incidents
• Develop establishment processes to act on information from Incident Reports, UK Borders paperwork and anti-bullying paperwork
• Maintain prisoner files for Safer Custody and ensure accurate recording and reporting of incidents
• Report serious incidents to the Duty Governor and coordinate with external stakeholders
• Provide management direction to the Safer Custody team through briefings and formal communications
• Undertake promotional and support opportunities as a Safer Custody Champion
• Assist Head of Function in developing Safer Custody policies and practices; ensure policy consistency
• Promote Prison Service policies on diversity, decency, safety and reducing re-offending
• Manage devolved budget and attend relevant boards/meetings
• Monitor SDIs, sign off documentation, and report performance to management
• Analyse Hub data and produce relevant reports; ensure data quality in local and national systems
• Draft external and internal communications for the Hub and provide management information to the Head of Function
• Oversee staff performance, development and sickness absence management within the area
• Handle duties around Managing Challenging Behaviour and act as a point of contact for external stakeholders
• Manage requisition/approval processes according to local policy and maintain a safe working environment

Job description

Ministry of Justice is seeking an experienced administrator to manage the Safer Custody Hub within the establishment, ensuring data integrity and adherence to financial principles, policies and procedures. The role supports performance measures and provides accurate business information.

You will oversee transactional activity, ACCT processes, incident reporting, and liaison with stakeholders. Leadership of the Safer Custody team, budget management, and effective communications are essential to