Safeguarding Office Manager

Cheshire & Wirral Partnership NHS Foundation Trust; Chester; On-site; GBP 30,000 - 38,000; Full time

Job summary

Cheshire & Wirral Partnership NHS Foundation Trust is seeking a Safeguarding Office Manager to provide administrative and organisational support to the Head of Safeguarding and Named Leads. The role sits at the heart of safeguarding services, helping the team operate efficiently.

You will manage meetings, diaries, and governance processes, supervise the safeguarding administrator, and act as a primary contact for internal and external partners, with a strong focus on confidentiality and accuracy.

Responsibilities

• Lead and coordinate the administrative function of the Safeguarding Service, providing high-level support to the Head of Safeguarding and Named Leads.
• Organise and manage meetings, events, agendas, minutes, and action plans, ensuring actions are tracked and completed on time.
• Provide business and administrative support for a wide range of safeguarding activities and initiatives.
• Manage complex diaries and priorities, helping senior colleagues make the best use of their time.
• Supervise and support the Safeguarding Administrator, including performance reviews, development, and wellbeing support.
• Act as a key point of contact for both telephone and email enquiries from internal and external partners, handling sensitive and complex enquiries professionally and confidentially.
• Maintain safeguarding systems, records, intranet content, and electronic documentation to support governance, audit, and compliance requirements.
• Ensure office resources, equipment, and processes are managed efficiently and effectively.
• Promote excellent communication across the safeguarding team and partner agencies, helping to share learning and best practice.

Job description

Play a key role in a dynamic Safeguarding Team, providing high-quality administrative and organisational support to the Head of Safeguarding and Named Leads. This varied and rewarding role is at the heart of safeguarding services, ensuring the team operates efficiently and effectively. Using your initiative, attention to detail, and excellent organisational skills, you will help support work that makes a real difference to the safety and well being of CWP patients.

Role

As Safeguarding Office Manager, you will play a central role in supporting the Safeguarding Team, ensuring the service runs smoothly, efficiently, and effectively. You will:

• Lead and coordinate the administrative function of the Safeguarding Service, providing high-level support to the Head of Safeguarding and Named Leads.
• Organise and manage meetings, events, agendas, minutes, and action plans, ensuring actions are tracked and completed on time.
• Provide business and administrative support for a wide range of safeguarding activities and initiatives.
• Manage complex diaries and priorities, helping senior colleagues make the best use of their time.
• Supervise and support the Safeguarding Administrator, including performance reviews, development, and wellbeing support.
• Act as a key point of contact for both telephone and email enquiries from internal and external partners, handling sensitive and complex enquiries professionally and confidentially.
• Maintain safeguarding systems, records, intranet content, and electronic documentation to support governance, audit, and compliance requirements.
• Ensure office resources, equipment, and processes are managed efficiently and effectively.
• Promote excellent communication across the safeguarding team and partner agencies, helping to share learning and best practice.

Cheshire and Wirral Partnership (CWP) provides health and care services for a population of over one million people, including mental health, learning disability, community physical health and all-age disability care, as well as the provision of three GP surgeries in Cheshire.

We employ around 4,500 staff across 73 sites and have services across Wirral and Cheshire, as well as Trafford, Warrington, Bolton, Halton, Liverpool and Stockport.

Our aim is to help improve the lives of everyone in our communities, adopting a compassionate, person-centred approach to everything we do. We are rated as Outstanding for Caring by the Care Quality Commission, with a Good rating overall.

As a Disability Confident Employer, Rainbow Badge Scheme member, Veteran Aware organisation and proud holder of the Armed Forces Covenant Employer Recognition Scheme Gold Award, CWP is committed to making our recruitment practices as inclusive as possible and developing a culture that values differences, and welcome applications from people who have direct experience of accessing our services.

All new starters will commence in post on one fixed start date each month, in line with our Prepare to Care (P2C) induction programme date. P2C offers up to 3 weeks training to support you to meet the induction / initial training requirements of the role.

Whether you are just starting out in your career or looking to use your existing skills and experience in a new role, you’ll find something to suit you at CWP.