Rural Business Admin Apprentice: Customer Service

Hollybank Trustees Ltd; Carlisle; On-site; GBP 15,000 - 18,000; Full time

Benefits offered by this job

Health Assured

Sick pay

Health Cash Plan

Staff Discount

Job summary

Carr’s Billington Agriculture is offering a Business Administration Apprentice role at our Head Office in Carlisle. The successful candidate will support the Customer Services team, helping to ensure high levels of customer satisfaction while gaining practical experience across business processes, systems, and office administration during a Level 2/3 Apprenticeship.

You will work closely with experienced colleagues, handling customer inquiries, processing orders, and developing a sound

Qualifications

• GCSEs in Maths and English required.
• Excellent written and verbal communication skills required.
• Enthusiastic and driven attitude expected.
• Patience and empathy essential for customer service.
• Highly organised approach to work and tasks.

Responsibilities

• Assist with processing and updating customer information and records.
• Support customer service administration, respond to queries and process orders.
• Develop understanding of products, services and internal processes in agriculture.
• Manage varied workload, prioritise tasks and meet deadlines.
• Develop confidence speaking with customers by telephone and providing support.

Skills

GCSEs in Maths and English

Excellent written and verbal comms

Enthusiastic and driven

Patience and empathy

Highly organised

Job description

Carr’s Billington Agriculture is offering a Business Administration Apprentice role at our Head Office in Carlisle. The successful candidate will support the Customer Services team, helping to ensure high levels of customer satisfaction while gaining practical experience across business processes, systems, and office administration during a Level 2/3 Apprenticeship.

You will work closely with experienced colleagues, handling customer inquiries, processing orders, and developing a sound