Runner - Fixed Term Contract

Hijingo; London Borough of Hackney; Presencial; GBP 17.000 - 19.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Annual company party

Exclusive discounts

Free staff meals on shift

Refer-a-Friend bonus

Wagestream early wage access

31 days holiday pro-rata

Team wellbeing support

Life insurance

Descripción de la vacante

Hijingo requires friendly and outgoing runners to support high-energy guest experiences in a premium entertainment setting. You will assist with food and beverage service and keep areas clean and inviting throughout the shift.

The role is a fixed-term contract until 1 January 2027, offering benefits and opportunities within a dynamic team that values initiative, energy, and collaboration.

Formación

• Experience in hospitality or guest service preferred.
• Ability to multitask in a fast-paced environment.
• Friendly, outgoing and proactive in a team setting.

Responsabilidades

• Assist team in delivering guest experiences with passion.
• Handle food & beverage delivery and maintain cleanliness.
• Move quickly between stations to reset areas for new guests.

Conocimientos

Customer service

Teamwork

Communication

Descripción del empleo

Salary - £12.21 per hour base pay + estimated service charge of £0.29–£1.29 per hour.
This is a fixed term contract until 1st January 2027.

Company and Brand Statement:

At State of Play Hospitality, we believe in the power ofhospitality to bring people together and create unforgettable moments. We’reseeking friendly and outgoing individuals to join our team. If you have apassion for providing exceptional service, a welcoming demeanour, and theability to create a positive first impression for our guests, we want to hearfrom you!

Hijingo fuses the traditional game of bingo with leadingedge, high spec production and theatre visuals. As an entertainment environmentthink a blend of Blade Runner and Tokyo Nights coupled with a premium F&Bprogramme to create a highly charged, immersive experience.

Our Core Values define how we work together

We Take the Initiative - We’re Thoughtful - We Strive forExcellence - We Celebrate the Wins

Our Leadership Principles guide how we lead and grow

Listen to the Customer - Own the Problem - Test and Learn -Create Positive Energy - Show Urgency

Be Consistent and Fair - Be Both Independently Minded and aTeam Player - Be a Big Person

Be Respectful of Company Resources - Deliver Results

Overview of Role

Runners are responsible for assisting the team in delivering each guest a unique high-quality experience with passion and knowledge in an energetic atmosphere. The position is a dual role responsible for proper food & beverage delivery and cleanliness throughout the shift. This role is constantly moving to assist team members and quickly resetting areas for new guests to start having fun. Our emphasis on product knowledge is essential to deliver an experience above the ordinary. Together our team members work to create an atmosphere of fun in a positive culture of teamwork and hard work We expect nothing short of greatness and know personality sets us apart to make you the ringleader of your show each shift.

Benefits:

• Celebrate Together – An annual company party to recognise and rewardour team
• Exclusive Discounts – Perks for you, your friends, and family acrossour venues
• Stay Fuelled – Free staff meals on shift
• Refer & Earn – Get rewarded with our Refer-a-Friend bonus
• Flexible Pay – Get early access to your earned wages with Wagestream
• Generous Time Off – 31 days of holiday per year (pro-rata),including bank holidays
• Wellbeing Support – Access to our Team Assistance Programme forconfidential advice and support
• Peace of Mind – Life Insurance for financial security

Milestones

• 1year: Enhanced Maternity & Paternity payment - as part of our familywe'll help support yours
• 1year: Volunteer Day - an annual day paid for you to give back to our localcommunity
• 3years: £200 bonus + holiday increase to 32 days
• 5years': £400 bonus + holiday increase to 33 days
• 10years': 2- week paid sabbatical

Equality Opportunity Statement

State of Play Hospitality is proud to be an equalopportunity employer. We are committed to providing equal employmentopportunities to all qualified applicants and team members, regardless of race,religion, sex, sexual orientation, neurodiversity, marital or civil unionstatus, age, nationality, disability, pregnancy, citizenship, gender identityor expression, or any other characteristic protected by law.