Runner

Hijingo; London Borough of Islington; On-site; GBP 17,000 - 19,000; Full time

Benefits offered by this job

Celebrate Together – annual company/te

Exclusive Discounts – perks for you, &

Free staff meals on shift

Refer & Earn – Refer-a-Friend bonus

Flexible Pay – Wagestream access

31 days holiday per year (pro-rata)

Team Assistance Programme

Life Insurance

Job summary

Hijingo in London is seeking enthusiastic runners to deliver a premium hospitality experience in a vibrant entertainment setting. You will be part of a fast-paced team, ensuring guests receive attentive service and the show runs smoothly.

The role focuses on efficient food and beverage service, maintaining cleanliness, and contributing to a positive, high-energy atmosphere. Prior hospitality experience is helpful, but a proactive, friendly attitude is essential.

Responsibilities

• Runners assist the team to deliver each guest a unique high-quality experience with passion and knowledge in an energetic atmosphere.
• The role covers both food & beverage delivery and maintaining cleanliness throughout the shift.

Job description

Salary - £12.21 per hour base pay + estimated service charge of £0.29–£1.29 per hour.
This is a fixed term contract until 1st January 2027.

Company and Brand Statement:

At State of Play Hospitality, we believe in the power ofhospitality to bring people together and create unforgettable moments. We’reseeking friendly and outgoing individuals to join our team. If you have apassion for providing exceptional service, a welcoming demeanour, and theability to create a positive first impression for our guests, we want to hearfrom you!

Hijingo fuses the traditional game of bingo with leadingedge, high spec production and theatre visuals. As an entertainment environmentthink a blend of Blade Runner and Tokyo Nights coupled with a premium F&Bprogramme to create a highly charged, immersive experience.

Our Core Values define how we work together

We Take the Initiative - We’re Thoughtful - We Strive forExcellence - We Celebrate the Wins

Our Leadership Principles guide how we lead and grow

Listen to the Customer - Own the Problem - Test and Learn -Create Positive Energy - Show Urgency

Be Consistent and Fair - Be Both Independently Minded and aTeam Player - Be a Big Person

Be Respectful of Company Resources - Deliver Results

Overview of Role

Runners are responsible for assisting the team in delivering each guest a unique high-quality experience with passion and knowledge in an energetic atmosphere. The position is a dual role responsible for proper food & beverage delivery and cleanliness throughout the shift. This role is constantly moving to assist team members and quickly resetting areas for new guests to start having fun. Our emphasis on product knowledge is essential to deliver an experience above the ordinary. Together our team members work to create an atmosphere of fun in a positive culture of teamwork and hard work We expect nothing short of greatness and know personality sets us apart to make you the ringleader of your show each shift.

Benefits:

• Celebrate Together – An annual company party to recognise and rewardour team
• Exclusive Discounts – Perks for you, your friends, and family acrossour venues
• Stay Fuelled – Free staff meals on shift
• Refer & Earn – Get rewarded with our Refer-a-Friend bonus
• Flexible Pay – Get early access to your earned wages with Wagestream
• Generous Time Off – 31 days of holiday per year (pro-rata),including bank holidays
• Wellbeing Support – Access to our Team Assistance Programme forconfidential advice and support
• Peace of Mind – Life Insurance for financial security

Milestones

• 1year: Enhanced Maternity & Paternity payment - as part of our familywe'll help support yours
• 1year: Volunteer Day - an annual day paid for you to give back to our localcommunity
• 3years: £200 bonus + holiday increase to 32 days
• 5years': £400 bonus + holiday increase to 33 days
• 10years': 2- week paid sabbatical

Equality Opportunity Statement

State of Play Hospitality is proud to be an equalopportunity employer. We are committed to providing equal employmentopportunities to all qualified applicants and team members, regardless of race,religion, sex, sexual orientation, neurodiversity, marital or civil unionstatus, age, nationality, disability, pregnancy, citizenship, gender identityor expression, or any other characteristic protected by law.