Runner – Albie

The Hoxton; Greater London; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

TRONC

28 days holidays

Pension

Life insurance

Health cash plan

Free night at The Hoxton

Free meal during shift

Staff discounts

Training and development

Volunteer time off

Team events

Enhanced family leave

Job summary

The Hoxton Shepherd’s Bush in London is seeking a friendly Runner to support Chet’s team and help deliver the guest experience. You’ll assist with service flow, bring out dishes, clear tables and reset spaces to keep the dining room turning smoothly throughout shifts.

Join a vibrant hospitality family with a competitive salary, TRONC, 28 days holidays, pension and wellbeing benefits, plus lots of opportunities to grow within the Ennismore group.

Qualifications

• A passion for hospitality and creating memorable experiences for guests and colleagues.
• Willingness to be flexible and support team tasks as needed.
• Ability to work in a fast-paced, guest-facing environment.

Responsibilities

• You’ll keep things running by ensuring the team have everything to provide a memorable guest experience—from bringing out food to clearing tables and setting up for the next guests.

Skills

Hospitality passion

Guest experience

Team player

Job description

Company Description

We are looking for a Runner to join our Chet's team.

The Hoxton Shepherd’s Bush is our fourth London Hoxton and located in the heart of Shepherd’s Bush, in the beating heart of an eclectic and diverse neighbourhood, with 237 playfully designed bedrooms and an all-day restaurant - Chet’s serving Thai American comfort food.

Featuring a large open lobby with vintage seating and cosy corners, 237 bedrooms of different sizes, as well as a central wraparound bar and terrace, The Hoxton Shepherd’s Bush is perfectly located for exploring West London.

Chet’s: A Thai-Americana spot combining the fragrant flavours and smoky textures of Thailand and the surrounding region with comforts from the classic American diner in the heart of Shepherd’s Bush.

Job Description

What you’ll do…

• You keep things running (pun intended!) by making sure the team have everything to provide that memorable guest experience – from bringing out food, to clearing up tables, getting them set up for the next guests and occasionally taking orders.

Qualifications

What we're looking for...

• You’re looking for a place where you can be you; no clones in suits here
• Passion for hospitality – you’re all about creating memorable experiences for others, be they guests or colleagues
• You’re not precious. We leave our egos at the door and help get things done
• You’re up for doing things differently and trying (almost) everything once
• You want to be part of a team that works hard, supports each other and has fun along the way

Additional Information

What's in it for you...

• Competitive salary including TRONC
• 28 days holidays (inclusive of bank holidays), pension, and life insurance.
• A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing
• It’s ok not to be Ok, we have a confidential hotline for any support you require about anything and a network of mental health first aiders
• Treat yourself once in a while with lots of retail & hospitality perks through our partners
• Enjoy a free night at The Hoxton and a meal for two when you first start with us
• Goes without saying, but we’ll feed you during your shift
• Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!)
• Free night at The Hoxton every year and something a little extra £££ when you hit the big milestones!
• Lots of opportunity to progress and switch it up as part of a global family of brands
• Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work
• Extra time off to volunteer with one of our partner charities
• Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time!
• Enhanced family leave for when you’re expanding your family
• An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact.