Runner

Heartwood Inns Ltd; Reigate; Remote; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Meals on duty

50% food discount

Pension scheme

EarlyPay access

Cycling to work

Refer a Friend bonus

Training pathway into Management

Job summary

Heartwood Inns Ltd is seeking a friendly Runner to join our front-of-house team in a vibrant restaurant environment in Reigate. You will help deliver an exceptional guest experience, support service across dining areas, and work within a supportive team culture.

We offer full-time, flexible contracted hours, meals on duty, staff discounts, training pathways, and a friendly, development-focused environment. Compensation is at minimum wage with the potential for progression.

Qualifications

• Excellent interpersonal communication and a vibrant personality.
• Ability to adapt and maintain high front-of-house standards.
• Strong team player with customer-focused approach.

Responsibilities

• Provide excellent guest experience and service in a front-of-house role.
• Maintain high standards and flexible approach across shifts.
• Contribute to a positive, collaborative team environment.

Skills

Interpersonal skills

Team player

Customer service

Flexibility

Job description

Runner

We're looking for fun and passionate people to join our fantastic front of house team as a Runner

Our restaurants and brasseries ooze their own individual character and charm with the welcome twist of delicious french brasserie food.

Do you have the personality of a real people person? Would you want to work in a genuine, fun culture and fabulous team environment? Be involved in a growing business and develop yourself along the way?

What we offer:

• Full Time flexible contracted hours
• Packages include TRONC
• Stepping Stones, our comprehensive training pathway into Management
• Meals while on duty
• 50% Company discount off food at any White Brasserie or Brasserie Blanc site
• Employee Assistance Program with Hospitality Action
• 28 days holiday entitlement (pro-rata)
• Company pension scheme
• Cycle to Work Scheme (accessible once 6-month service is completed)
• Instant access to pay you have already earned through EarlyPay
• Refer a Friend Bonus (up to £1,500)
• Trips and other incentives

The Ideal Candidate:

• Will have great interpersonal skills and a vibrant personality
• Ability to be flexible and maintain high standards across the front of house
• Be a real team player, it is essential that you are a true people person
• Have great attention to detail and impeccable standards.
• Be totally customer and service focused and provide an exceptional guest experience

Our investment in your development.

We believe that our people are at the heart of everything we do which is why we are committed to offering you a comprehensive training programme that will support you at every step in your new role.

Want to develop further?

With recent investment, we are looking to expand our teams, sites and locations. There are fantastic opportunities for growth should you wish to develop your career further, we offer an industry-leading career pathway that will offer you a clear route to that next step in your career. Our pathway is built to prepare you for success! It will expose you to new areas of the business, advance your skills and even challenge you at times with one goal in mind...your progression.

Compensation: Minimum Wage