Runner

Heartwood Inns Ltd; Dorking; On-site; GBP 14,000 - 17,000; Full time

Benefits offered by this job

EarlyPay

Referral bonus

Food discounts

Maternity/Paternity leave

Employee assistance

Cycle to work

Birthday gift

Long service recognition

Retail discounts

Job summary

Heartwood Collection is hiring a friendly Runner to join our growing hospitality team. The role offers training through our Stepping Stones programme and the National Living Wage plus TRONC applied to an hourly rate.

You'll enjoy benefits such as EarlyPay, dining discounts across Heartwood Inns and Brasserie Blanc, a referral bonus, birthday gifts and cycle-to-work schemes, with opportunities to grow across our estate of 40+ venues.

Qualifications

• People-focused with strong interpersonal skills.
• Interpersonal skills to make guests feel special.
• Willingness to learn and understand hospitality.

Skills

People skills

Guest service

Flexible

Reliable

Eager to learn

Job description

At Heartwood Collection, we’re on the lookout for passionate and vibrant individuals to join our team as a Runner.

What We Offer

• Pay is based on National Living Wage + TRONC*
• Bespoke training and development through our Stepping Stones programme
• Access to the Employee Assistance Program with Hospitality Action
• Instant pay access through EarlyPay
• Enhanced Maternity & Paternity leave
• Up to £1,500 Referral Bonus
• 50% off food at any Heartwood Inns or Brasserie Blanc, plus a 20% discount for family and friends
• A birthday gift and Long Service Recognition
• Discounts on hundreds of retailers and experiences via Reward Gateway
• Cycle to Work Scheme

About You

• You’re a people person with great interpersonal skills and love making guests feel special
• You’re flexible, reliable, and passionate about delivering excellent service
• Eagerness to learn and understand hospitality

Heartwood Collection Is a Multi-award-winning Hospitality Group

• Sunday Times Best Places to Work winner 2024
• Double winner at the Publican Awards 2024
• Best Pub Brand/ Concept at the Publican Awards 2025

At Heartwood Collection, we’re excited about the future. With over 40 locations now and plans to expand to more than 60 by 2027, including over 500 bedrooms, there’s never been a better time to join us. We’re committed to growing our team with progression opportunities across our estate.

Join us and be part of a community that’s warm, genuine, and full of life.

The hourly rate includes the National Living Wage and TRONC, calculated from the expected 6 months’ average.

Please note, we cannot take applications from overseas or that require sponsorship