Rotational Ward Clerk

Tameside and Glossop Integrated Care NHS FT; Ashton-under-Lyne; On-site; GBP 22,000 - 27,000; Full time

Job summary

Join a leading NHS Trust as a Band 2 Rotational Ward Clerk, offering essential administrative support in a dynamic environment. This role requires outstanding customer care and flexibility, enabling you to make a difference for patients and the community. Enjoy numerous benefits, including flexible working and generous leave entitlements.

Benefits

Flexible working

27-33 days of annual leave plus bank holidays

NHS Pension Scheme

Free eye tests and health checks

Gym discounts

Free bicycle loans

Salary sacrifice car schemes

Support for stress and financial wellbeing

Qualifications

• Highly motivated and enthusiastic individual needed.
• Ability to work various shifts, including weekends and bank holidays.
• Experience in administrative support is desirable.

Responsibilities

• Provide ward reception and administrative services.
• Support patients and relatives as first point of contact.
• Update patient case notes in real-time.

Skills

Engagement

Customer Care

Communication Skills

Flexibility

Efficiency

Independence

Tools

Trust Electronic Patient Record (Lorenzo EPR)

Job description

Band 2 - 30 hours - Permanent

Are you a confident, flexible person with excellent engagement, customer care, and communication skills? Can you work as part of a creative and motivated team? If so, we would like to hear from you!

We are seeking a highly motivated, enthusiastic, and caring individual to join our Rotational Ward Clerk Team. The role offers variety and requires flexibility, efficiency, and independence to support a range of services.

The Rotational Ward Clerk provides essential administrative support for inpatient services at Tameside Hospital, including inpatient Wards, Same Day Emergency Care, and Early Pregnancy patient receptions, as well as general and specialist administration.

The role involves working various shifts between 7am and 9pm across a 7-day schedule. The successful candidate must be flexible to work these hours, including bank holidays.

Responsibilities include providing ward reception and administrative services, supporting patients, relatives, and staff as a first point of contact, and updating the Trust Electronic Patient Record (Lorenzo EPR) accurately and in real time, ensuring patient case notes are maintained throughout each admission.

Tameside and Glossop Integrated Care NHS Foundation Trust serves a community of 250,000 people, providing services within the hospital and across the community for both adults and children. Our vision is to improve health outcomes through collaboration with our health and care partners.

Our core values are:

• Compassion
• Accountability
• Respect
• Excellence

We aim to reflect the diversity of our community and encourage applications from all backgrounds, especially from underrepresented groups such as Black, Asian & minority ethnic candidates, LGBTQ+ individuals, and disabled people.

Benefits include flexible working, 27-33 days of annual leave plus bank holidays, sick pay, NHS Pension Scheme, free eye tests and health checks, gym discounts, free bicycle loans, salary sacrifice car schemes, and support for stress, bereavement, relationships, and financial wellbeing.

For further details or informal visits, contact:

Name: Nicola Patten
Job Title: Ward Clerk Team Leader
Email: [e-mail]
Phone: [phone]
Available hours: 8:00am - 4:00pm, Monday to Friday.

Other contacts include Vicki Bowker, Assistant Directorate Manager, at 0161 922 4233.