Root Cause Business Insights Lead

TN United Kingdom; Southend-on-Sea; Hybrid; GBP 55,000 - 65,000; Full time

Job summary

Join a leading company as a Root Cause Business Insights Lead, focusing on pollution reduction and environmental performance. This role involves analyzing data to drive improvements and collaborating with various stakeholders. Enjoy a hybrid work model with a strong emphasis on career growth and excellent benefits.

Benefits

26 days holiday, increasing to 30 with service

Car allowance

Annual bonus

Generous pension scheme

Private healthcare

Health MOTs

Physiotherapy

Counselling

Cycle to Work

Life assurance

Qualifications

• Experience in a similar role or industry.
• Knowledge of environmental legislation/regulations.

Responsibilities

• Analyze root causes of pollution incidents.
• Enhance team efficiency through automation of reporting.
• Collaborate with regulators and industry partners.

Skills

Environmental performance improvement

Root cause analysis

Planning

Organizational skills

Communication

Project management

Collaboration

Education

Degree in environmental or science disciplines

Tools

Power BI

SQL

Access

Job description

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Root Cause Business Insights Lead, Southend-on-Sea

Client: Thames Water

Location: Southend-on-Sea

Job Category: Other

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EU work permit required: Yes

Job Reference: 3af5d45bb0b0

Job Views: 4

Posted: 14.05.2025

Expiry Date: 28.06.2025

Job Description:

We are looking for a Root Cause Business Insight Lead to join Thames Water on a permanent basis.

The role's purpose is to drive performance and directly impact pollution reduction, a top priority for Thames Water.

Environmental performance is monitored by regulators through measures like compliance with permits and pollution incident severity, informing the Environmental Performance Assessment (EPA).

Your data insights will support the environmental delivery team in improving workstreams, defining benefits, and reporting, which are crucial for business decisions.

This is a 36-hour/week role, Monday to Friday, with a hybrid work model requiring travel to Thames Water sites, for which a car allowance is provided.

Responsibilities:

• Analyze root causes of pollution incidents, identifying patterns and underlying issues using operational data.
• Extract insights to recommend operational improvements and pollution reduction strategies.
• Enhance team efficiency through automation of performance reporting and KPI management.
• Conduct failure analysis and evaluate solution effectiveness via benefit realization reporting.
• Collaborate internally and with industry partners to achieve pollution reduction.
• Liaise with regulators, providing accurate and timely information.
• Support Thames Water's data-led approach to pollution reduction as part of the Environmental Performance team.

Qualifications and Skills:

• Passion for environmental performance improvement.
• Experience in a similar role or industry.
• Proven root cause analysis (RCA) skills.
• Strong planning, organizational, and communication skills, including report writing.
• Knowledge of environmental legislation/regulations (e.g., CICS & 16_02).
• Understanding of waste network and treatment operations.
• Ability to influence and collaborate across all organizational levels.
• Project management experience or a track record of delivering projects.
• Proficiency in Power BI, data visualization, and databases (SQL, Access).
• Full UK driving license required.
• Degree or higher in environmental or science disciplines preferred.

Benefits:

• Salary between £55,000 and £65,000, depending on experience.
• 26 days holiday, increasing to 30 with service, plus bank holidays.
• Car allowance.
• Annual bonus.
• Generous pension scheme (AON).
• Private healthcare.
• Additional benefits for health, wellbeing, and finances, such as health MOTs, physiotherapy, counselling, Cycle to Work, vouchers, and life assurance.

Learn more about our benefits and perks.

Who are we?

Thames Water is the UK's largest water and wastewater company, serving over 16 million customers daily. We aim to build a better future for all, supporting our customers, communities, people, and the planet. We seek passionate, skilled individuals committed to making a difference.

Working at Thames Water

We offer a rewarding, diverse environment where every day makes a difference. Enjoy career growth, flexible working, and excellent benefits. Whether in call centres, labs, or technical roles, we welcome your passion to improve water services.

If you want a sustainable career that impacts millions and helps protect water resources, join us. We support your growth and inclusion, removing barriers to success.

During crises, our team supports customers directly. Full training is provided for this rewarding role, offering insights into our business and colleagues.

Note: We may close the vacancy early due to high application volume. Apply promptly to avoid missing out.