Root Cause Business Insights Lead

TN United Kingdom; London; Hybrid; GBP 55,000 - 65,000; Full time

Job summary

A leading company in the water sector is seeking a Root Cause Business Insights Lead in London to drive performance and reduce pollution. The role involves analyzing data, collaborating with teams, and implementing strategies for environmental improvement. Candidates should have strong analytical skills, project management experience, and a passion for environmental performance. The position offers a hybrid working model and a competitive salary package.

Benefits

26 days holiday, increasing to 30 with service

Car allowance

Annual bonus

Pension scheme

Private healthcare

Qualifications

• Experience in a similar role or industry.
• Knowledge of environmental legislation and regulations.

Responsibilities

• Analyze root causes of pollution incidents.
• Extract insights to recommend operational improvements.
• Collaborate internally and with industry partners.

Skills

Root Cause Analysis

Communication

Project Management

Data Visualization

Collaboration

Education

Degree in Environmental Science

Tools

Power BI

SQL

Access

Job description

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Root Cause Business Insights Lead, London

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Location:

London, United Kingdom

Job Category:

Other

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EU work permit required: Yes

Job Reference: 2ced37edece7

Job Views: 4

Posted: 14.05.2025

Expiry Date: 28.06.2025

Job Description:

We are looking for a Root Cause Business Insight Lead to join Thames Water on a permanent basis.

The purpose of the role is to drive performance and directly impact pollution reduction, one of the top deliverables for Thames Water.

Our environmental performance is monitored and evaluated by our regulators using measures such as compliance with environmental permits and the severity of pollution incidents, which inform our Environmental Performance Assessment (EPA).

Your data insight will enable the environmental delivery team to improve workstreams, define benefits, and report on progress. Accurate reporting is essential for informed decision-making.

36 hours per week, Monday – Friday. This is a hybrid role; travel to Thames Water sites is required, with a car allowance provided.

Responsibilities:

1. Analyze root causes of pollution incidents, identify patterns and underlying issues using operational data.
2. Extract insights to recommend operational improvements and pollution reduction strategies.
3. Enhance team efficiency by automating reporting and maintaining key performance indicators.
4. Conduct failure analysis and evaluate the effectiveness of solutions through benefit realization reporting.
5. Collaborate internally and with industry partners to achieve pollution reduction goals.
6. Liaise with regulators, providing accurate and timely information.
7. Ensure a data-led approach to reducing pollution incidents within the Environmental Performance team.

Qualifications and Skills:

• Passion for improving environmental performance.
• Experience in a similar role or industry.
• Proven ability in root cause analysis.
• Excellent planning, organization, and communication skills, including report writing.
• Knowledge of environmental legislation and regulations (e.g., CICS & 16_02).
• Understanding of waste network and treatment operations.
• Ability to influence and collaborate across all organizational levels.
• Project management experience or a track record of delivering projects.
• Strong skills in Power BI, data visualization, and database management (SQL, Access).
• Full UK driving license is essential.
• Degree or higher qualification in environmental science or related field is desirable.

Benefits:

• Salary between £55,000 and £65,000 depending on experience.
• 26 days holiday, increasing to 30 with service, plus bank holidays.
• Car allowance, annual bonus, pension scheme, private healthcare.
• Additional benefits for health, wellbeing, and financial security.

About Thames Water:

The UK’s largest water and wastewater company, serving over 16 million customers. Committed to building a sustainable future and supporting employee development.

Working at Thames Water:

Enjoy a diverse, rewarding environment with career growth, flexible working, and excellent benefits. We value inclusivity and support applicants from all backgrounds.

During crises, team members can support customers directly, with training provided. We aim to be a great, inclusive place to work, removing barriers to success.

Application closing early is possible; apply promptly to avoid missing out.