Room Service Attendant

Sofitel London Heathrow Hotel; Hounslow; On-site; GBP 22,000 - 27,000; Full time

Job summary

Sofitel London Heathrow Hotel is looking for a full-time Room Service Attendant in Hounslow. In this on-site role, you will be responsible for delivering food and beverages, maintaining hygiene standards, and ensuring exceptional guest service. Ideal candidates should have great communication skills and the ability to thrive in a fast-paced environment.

Qualifications

• Exceptional Customer Service and Communication skills.
• Prior experience in Food Service is beneficial.
• Ability to work in a fast-paced environment.

Responsibilities

• Deliver food and beverages to guest rooms.
• Maintain high standards of cleanliness and hygiene.
• Handle guest inquiries and requests efficiently.

Skills

Customer Service

Communication

Attention to Detail

Job description

Company Description

Sofitel London Heathrow, managed by the Arora Group, is an award-winning luxury airport hotel located next to Heathrow Terminal 5. Connected via a covered walkway and offering complimentary transport to other terminals, the hotel provides convenient access to central London in just 21 minutes. Known for its sophisticated decor and personalized service, the hotel features restaurants, bars, and advanced meeting facilities that host up to 1300 guests. Join us to experience a range of opportunities and benefits in a supportive, appreciation-driven environment.

Role Description

This is a full-time on-site role for a Room Service Attendant, based in Hounslow. The Room Service Attendant will be responsible for delivering food and beverages to guest rooms, ensuring timely and accurate service. Daily tasks include taking orders, preparing trays, delivering them to rooms, and handling guest inquiries and requests efficiently. Maintaining high standards of cleanliness and hygiene in all room service areas is crucial.

Qualifications

• Exceptional Customer Service and Communication skills
• Prior experience in Food Service is beneficial
• Ability to work in a fast-paced environment and handle multiple tasks efficiently
• Strong attention to detail and commitment to maintaining hygiene standards
• Flexibility to work various shifts, including weekends and holidays