Room Attendant, Hotel Du Vin

Frasers Hospitality; Birmingham; On-site; GBP 10,000 - 40,000; Full time

Job summary

An established industry player is seeking dedicated Room Attendants to join their Housekeeping team in Birmingham. This role offers the chance to ensure guest satisfaction by maintaining impeccable cleanliness in hotel rooms. With a focus on detail and a positive attitude, you will play a crucial role in creating a welcoming environment for guests. The company provides comprehensive training and a variety of generous perks, including discounted stays and a fully funded apprenticeship program. If you're looking for a flexible position with opportunities for growth, this could be the perfect fit for you.

Benefits

Heavily discounted Staff Room Rates

Discounted Friends and Family Room Rate

35% off dining bills

Fully funded Apprenticeship programmes

High Street Discounts

Cycle to work scheme

Healthcare Cash Plans

Referral schemes

Complimentary stays on anniversaries

Employee Assistance Programme

Qualifications

• Conversational English is essential for guest interaction.
• A positive attitude and desire to make a difference are crucial.

Responsibilities

• Ensure all guest bedrooms are cleaned daily to the highest standards.
• Work independently and maintain high cleanliness standards.

Skills

Conversational English

Attention to Detail

Fitness Level

Positive Attitude

Education

No specific educational requirement

Tools

Cleaning Chemicals

Cleaning Equipment

Job description

£11.95 per Hour plus Generous Company Benefits, Training & Development

Job Description

Rate of Pay / Hours: £11.95 per Hour plus Generous Company Benefits, Training & Development

Type of Contract: Casual

Location: Birmingham

Working as part of the Housekeeping team, you will ensure all guest bedrooms within the hotel are cleaned daily to the highest standards. You will have an eye for detail and naturally high standards to meet our guests' expectations of a perfect night’s stay.

Hotel du Vin provides a range of luxury and boutique hotels in 18 landmark locations around the United Kingdom. Synonymous with style and hospitality, Hotel du Vin offers exquisite accommodation with a relaxing atmosphere throughout our chain of hotels along with sumptuous food and wine in our trademark Hotel du Vin Bistros.

As a Room Attendant, you will interact with our guests, so conversational English is essential, as is the ability to work independently for periods of time. You will be a vital cog in the Hotel Du Vin machine, ensuring all bedrooms are clean and tidy for our guests' arrival and continued stays.

Need flexibility? You will predominantly work set shifts, usually between 9am – 3pm, 5 days out of 7. Shift start times can be flexible between 9am – 10am. If desired, earlier start times can be discussed at the interview as well as flexible contracts or just weekend work.

Being a Room Attendant is hard work and will require a level of fitness to complete this vital role. Full training in the use of chemicals and equipment will be provided.

Experience in a similar role isn't required, but a positive attitude and desire to make a difference within the hotel is essential.

We actively encourage internal development and progression, and Hotel Du Vin is on target to have 100 new apprentices in the business by year-end. Candidates for this position would be given the opportunity to enroll in our apprenticeship scheme after they have completed their probationary period.

In addition to competitive rates of pay, we offer:

• Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin, and Frasers Hospitality with rooms available from £65 per night.
• Discounted Friends and Family Room Rate with 50% off the best available rate.
• 35% off your bill when you dine in our Brasseries and Bistros.
• Fully funded Apprenticeship programmes that support you in developing your career.
• High Street Discounts on a range of high street shops, experiences, holidays, and much more.
• Cycle to work scheme – save up to 40% on a wide range of bikes.
• Healthcare Cash Plans - dental, optical, medical, and more available from £5 per month.
• Referral schemes that pay up to £1500 (just for getting your mates jobs!).
• A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom.
• We have a Wellness & National Campaign Days Calendar which promotes and encourages activities like – Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week, and more.
• We work with Wagestream giving instant access to your pay as it’s earned.
• We also offer complimentary stays on your 1st, 3rd, and 5th anniversary with Dinner, Bed & Breakfast.
• We are a proud sponsor of The Brain Charity, helping people with all forms of neurological conditions to lead longer, healthier, happier lives.
• Employee Assistance Programme – free, confidential advice available 24/7 to you and your family.

Our Sustainability Goals:

• 100% of our electricity is generated using renewable energy, with most of it coming from Wind Farms around the UK.
• We recycle a minimum of 70% of the waste from our hotels.
• We have moved to a chemical-free cleaning system in our bedrooms and public areas.
• Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace.

Interested? Click Apply Now

Frasers Hospitality, Malmaison & Hotel Du Vin are equal opportunities employers and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.