Room Attendant, Glenmor

The Gleneagles Hotel; Auchterarder; On-site; GBP 25,000 - 30,000; Full time

Benefits offered by this job

30 days holiday (including bank hols)

Golf membership £50/yr

Discounts on Food & Beverage / Spa

Job summary

The Gleneagles Hotel in Auchterarder is seeking a Room Attendant to join our team at Glenmor. This role offers a base salary with additional gratuities, a 35-hour contract, and on-target earnings of £29,606 per year.

The shift is 8.30am–4.30pm, 5 days out of 7, with a range of staff benefits and a supportive environment. Ideal candidates will have prior room attendant or similar experience, with full training provided.

Qualifications

• Ideally, you’ll have previous experience within a similar role however we’ll provide you withfull training
• You’re adaptable, and available to work a flexible schedule, in line with the changing needs of our business
• Highly motivated and possessing an immense sense of pride in your work; you’re passionate about delivering the high standards for our guests in line with the Gleneagles brand
• You have a positive “can do” attitude to solving problems in a professional and courteous manner
• A strong team player with great communication skills and an enthusiastic approach; you’re well organised and punctual
• You want to be part of a team that works hard, supports each other and above all has fun along the way

Responsibilities

• Taking take huge pride in ensuring the highest standards of cleanliness, presentation and hygiene in your allocated home are consistently achieved, including scheduled deep cleaning
• You’ll care for every corner of your home, ensuring every surface shines, every bed is made to perfection and every inch of every carpet is spotless
• Supporting our departures and arrivals each week, you’ll be key to making sure we’re always ready to receive our guests
• Proactively replenishing and replacing items as required by our guests
• Making sure the correct cleaning materials are used for each task, checking equipment regularly and swiftly reporting any maintenance issues
• Interacting with our guests, always warm, professional, helpful and doing everything you can to exceed their expectations; playing your part in making their stay with us luxurious in every way

Skills

Communication skills

Team player

Flexibility

Punctuality

Job description

COME AND JOIN US . . .

We are currently seeking a committed, diligent and conscientious Room Attendant to join our team at Glenmor.

Glenmor is our seasonal ownership village with seven-night or short break luxury family lodges to buy or rent. With its own lochans, woodland walks and cosy cafe, ‘The Tryst’, Glenmor is a secluded rural getaway. With two, three or four en-suite bedrooms, each Glenmor home offers space, luxury and privacy, as well as all the advantages of the Glorious Playground just a stone’s throw from each luxury holiday lodge.

The on target earning potential for this role is £29,606 / per annum based on a 35 hour contract - comprising a base salary of £24,606, plus a qualified estimate of £5,000 in gratuities and service charge.* As a member of the Gleneagles team, you will also enjoy a fantastic range of perks, benefits and rewards

The shift pattern for this role is 8.30am to 4.30pm, working 5 days from 7 each week.

ABOUT GLENEAGLES

One of the world’s most iconic luxury hotels and sporting retreats, Gleneagles has been making memories for a century. Crowned ‘Employer of the Year’ at the 2024 Cateys, Number One Resort in the UK & Ireland by readers of the Travel + Leisure for their 2025 World’s Best Awards, and awarded Three Michelin Keys, the highest distinction awarded by the Michelin Guide, Gleneagles is recognised as one of the world's most exceptional luxury hospitality destinations. Everything we do is about surpassing expectations and creating unrivalled adventures for our guests.

WORKING AT GLENEAGLES

We’re devoted to making our people feel as valued as our guests. In this way, we strive to support the whole ‘you’ – not just the professional part but the personal part too. People join our team for all sorts of reasons. Some work here permanently to develop a career, some work seasonally, while others have a schedule to fit around their personal commitments. However long you plan to stay with us and whatever hours you’d prefer to work, we’re open to flexible working requests and offer hours, shift patterns and contract @types to suit everyone.

Location; Auchterarder, just off the A9. Gleneagles is also within easy reach of a number of Scottish towns and cities: Edinburgh City Centre (1hr), Glasgow or Dundee (50mins), Stirling and Perth (25mins).

Here’s a bit more detail on what we see you doing in this role:

• Taking take huge pride in ensuring the highest standards of cleanliness, presentation and hygiene in your allocated home are consistently achieved, including scheduled deep cleaning
• You’ll care for every corner of your home, ensuring every surface shines, every bed is made to perfection and every inch of every carpet is spotless
• Supporting our departures and arrivals each week, you’ll be key to making sure we’re always ready to receive our guests
• Proactively replenishing and replacing items as required by our guests
• Making sure the correct cleaning materials are used for each task, checking equipment regularly and swiftly reporting any maintenance issues
• Interacting with our guests, always warm, professional, helpful and doing everything you can to exceed their expectations; playing your part in making their stay with us luxurious in every way

The kind of person we’re looking for:

• Ideally, you’ll have previous experience within a similar role however we’ll provide you withfull training
• You’re adaptable, and available to work a flexible schedule, in line with the changing needs of our business
• Highly motivated and possessing an immense sense of pride in your work; you’re passionate about delivering the high standards for our guests in line with the Gleneagles brand
• You have a positive “can do” attitude to solving problems in a professional and courteous manner
• A strong team player with great communication skills and an enthusiastic approach; you’re well organised and punctual
• You want to be part of a team that works hard, supports each other and above all has fun along the way

What’s in it for you:

Time to let your hair down

• 30 days holiday (including bank holidays) that increases with service
• Seasonal parties and local social events
• 50% discount on Food & Beverage, Country Pursuits, Spa and Hair Salon (Mon-Thurs) and the Golf Driving Range
• Golf Membership (with access to all 3 championship courses) for £50.00 per annum

Treats in your pocket

• Flexi points into your Perkbox wallet to spend as you choose. The points can be spent immediately, or you can save them up over a number of months, for perks that cost that little bit more. All this gives you greater choice, so you can pick the things that mean the most to you!
• Free ‘pay day’ lunch and monthly drinks offers
• A generous ‘refer a friend’ scheme

Be our guest

• Stay with us as a guest at Gleneagles or Gleneagles Townhouse for up to 2 nights per year at £95.00 per night – a benefit available upon completion of 12 months service
• Friends & Family discounted rate of £225 - £275 B&B per night at Gleneagles
• Enjoy discounted rooms and restaurants rates with up to 50% off across the wider Ennismore brands and hotels, located across some spectacular locations, including London, Paris, Rome, Dubai, Doha, Rio, NY, Chicago and LA...to name just a few
• Subsidised, single occupancy, en-suite accommodation available on our grounds

Investment in your development and wellbeing

• Pension scheme
• Life Insurance
• Employee Assistance Programme, offering support and confidential advice for you and your family when you need it most
• Ongoing investment in your personal development with access to internal and external training qualifications and programmes
• Internal career opportunities across a wider range of specialisms and departments
• Monthly recognition programme
• Volunteering day every year with a charitable partner of your choice
• Complimentary access to our staff gym
• Gleneagles Cycle Scheme to spread the cost of the bike that you really want and reduce your carbon footprint

*About gratuities & service charge:

• Gratuities (tips) and service charge (an additional charge added to our room rates and services across the hotel that is passed directly to our employees) are paid on a pro-rata basis regardless of your role
• It is estimated that in 2026, our full-time employees can expect to receive around £5,000in addition to their annual salary