Room Attendant - Casual

TN United Kingdom; Birmingham; On-site; GBP 18,000 - 22,000; Full time

Job summary

An established industry player in hospitality is seeking a dedicated Room Attendant to join their vibrant team. This role emphasizes a positive attitude and attention to detail, ensuring that every guest experiences exceptional service. You will be part of a supportive environment that values personal growth and development, offering numerous learning opportunities. With a commitment to creating extraordinary moments for guests, you will help maintain the highest standards of cleanliness and presentation. If you are passionate about service and thrive in a team-oriented atmosphere, this position is perfect for you!

Benefits

Special rates for team members and families

Individual development plan

Complimentary meal on duty

Uniform

Access to Employee Assistance Programme

28 days holiday for full time members

Free use of leisure facilities

Qualifications

• Strong verbal communication skills and a positive, flexible attitude.
• Attention to detail and ability to work as part of a team.

Responsibilities

• Ensure high standards of cleanliness and guest satisfaction.
• Work proactively in the housekeeping department to create memorable moments.

Skills

Flexibility

Positive attitude

Attention to detail

Creative problem-solving

Teamwork

Verbal communication

Education

Experience in a similar position

Job description

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Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,160 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.

People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.

We are now looking for a Room Attendant to join our dynamic team here at Radisson Hotel Group!

We focus on you as a person, your skills, talents, and passion – not only on your resume. Because mindset is what it’s all about. And you can grow the rest with us. That's a promise!

What We Offer Our Room Attendant

We aim to be as good a place to work as we are to stay. That is why we offer a competitive compensation and benefits package, which includes:

1. Special rates for our team members, and friends and families while travelling and staying in our hotels
2. We take our “We grow talent, talent grows us” culture belief to heart. With us you will benefit from a wide range of development offers supporting your learning & growth right from your onboarding. This includes an individual development plan and unlimited access to more than +20K learning modules & programs through Radisson Academy
3. Participate and live Responsible Business every day together with our team members in the hotel and in the local communities where we work on creating shared value, better futures and a better planet for all
4. Contributory pension scheme and Life Assurance
5. Complimentary meal on duty
6. Uniform
7. Access to the Employee Assistance Programme through UNUM
8. Fantastic opportunities to progress
9. 28 days holiday for full time team members
10. Free use of our leisure, pool and gym facilities at off-peak times *where applicable

The Room Attendant Role

Knowing that first impressions count, our housekeeping team are obsessed about presentation, having things in the right place and the house being spotlessly clean to deliver an experience that is beyond expectation - creating memorable moments for our guests.

1. Our Room Attendants love keeping up appearances!
2. You will ensure our standards of cleanliness are high, our pillows are plumped to perfection and our mirrors are gleaming
3. As an integral part of the team, you will work proactively to ensure guest satisfaction and the smooth running of the housekeeping department

As Room Attendant, you will join a team that is passionate about delivering incredible service where we believe that anything is possible, whilst having fun in all that we do!

Qualities We Are Looking For In Our Room Attendant

1. Flexibility and a positive, Yes I Can! Attitude
2. An eye for detail
3. Is a creative problem-solver
4. Passionate about creating extraordinary service
5. Ability to work as part of a team to ensure guest satisfaction
6. Strong verbal communication skills
7. Experience in a similar position is beneficial but not essential

Become part of the world of Moment Makers, we are looking forward to getting to know you!