Room Attendant

Fairmont Hotels & Resorts; St Andrews; On-site; GBP 18,000 - 22,000; Full time

Benefits offered by this job

Free annual night stay

Hotel discounts

Staff shuttle

Meals on duty

Pool & gym access

Spa and golf discounts

Wellbeing support

Staff events

Job summary

Fairmont St Andrews in Scotland seeks friendly Room Attendants to join our five-star housekeeping team. You will help ensure guest bedrooms and bathrooms are spotless and beautifully presented, creating a welcoming environment for every guest.

No prior housekeeping experience is required; we provide full training and ongoing support to help you succeed in a busy luxury hotel setting on Scotland's iconic coast.

Qualifications

• Attitude, reliability and willingness to learn are essential.
• No prior housekeeping experience required; full training provided.
• Comfortable in a busy luxury hotel environment.

Responsibilities

• Clean and service guest bedrooms and bathrooms to five-star standards.
• Ensure rooms are presented and prepared for guests' arrival and stay.
• Replenish amenities, linen and supplies as needed.
• Maintain high cleanliness and presentation across areas.
• Respond to guest requests in a friendly and discreet manner.
• Report maintenance issues promptly.
• Collaborate with team and other departments to ensure seamless guest experience.
• Know resort facilities to assist guests when required.
• Welcome and support new colleagues in our housekeeping standards.
• FollowHealth & Safety and hotel procedures.

Skills

Attention to detail

Team player

Reliable

Discretion

Tools

Cleaning equipment

Job description

Company Description

Fairmont St. Andrews encapsulates luxury and this experience begins and ends with our colleagues. Fairmont St Andrews is one of Scotland’s most iconic 5-star luxury hotels and resorts in the home of golf.

Our 213-bedroom property is located on the outskirts of St Andrews, boasting 2 championship golf courses and an award-winning spa and leisure facility. With multiple food and beverage venues on site, including our two AA Rosette Restaurant, St Andrews Clubhouse & Grill - serving the finest Scottish steak and seafood, we are able to offer our guests a world class experience for dining and leisure activities, right here on property.

Within 20 minutes from Leuchars Railway station and 35 minutes from Dundee, we are an easy commute from numerous Scottish destinations.

Job Description

At Fairmont St Andrews, our Housekeeping team plays an incredibly important part in creating the five-star experience our guests know and love.

We are looking for friendly, hardworking and detail-focused Room Attendants to join our Housekeeping team and help ensure our guest bedrooms are beautifully presented, spotlessly clean and ready to welcome our guests.

Whether you're experienced in Housekeeping or looking to begin your career in hospitality, we'll give you the training and support you need to succeed.

What You'll Be Doing

As a Room Attendant, you'll take pride in creating a welcoming and comfortable environment for every guest. Your responsibilities will include:

• Cleaning and servicing guest bedrooms and bathrooms to our five-star Fairmont standards.
• Ensuring rooms are beautifully presented and fully prepared for arriving and staying guests.
• Replenishing guest amenities, linen and supplies.
• Maintaining excellent standards of cleanliness and presentation throughout your allocated areas.
• Responding to guest requests in a friendly, professional and discreet manner.
• Reporting any maintenance issues, damage or lost property through the appropriate channels.
• Working closely with your Housekeeping colleagues and other departments to provide a seamless guest experience.
• Being knowledgeable about the resort, its facilities and services so you can assist guests when required.
• Supporting and welcoming new colleagues as they learn our Housekeeping standards.
• Following all Health & Safety, hygiene and hotel procedures.
• Taking pride in ensuring our guests always come first.

Qualifications

You don't necessarily need previous Housekeeping experience – what's most important to us is your attitude, reliability and willingness to learn. This is a role which will include competitive salary

You’ll Be Someone Who

• Takes pride in their work and has great attention to detail.
• Enjoys working as part of a friendly and supportive team.
• Is reliable, organised and able to manage their time effectively.
• Has a positive and helpful approach.
• Understands the importance of discretion and respecting our guests' privacy.
• Is comfortable working in a busy and physically active role.
• Is passionate about providing an excellent guest experience.

Why You’ll Love Working With Us

• Free annual night stay (permanent staff)
• Big hotel discounts for you, friends & family – plus worldwide Accor perks
• Free staff shuttle, meals on duty & full access to pool, gym & classes
• Half-price dining, spa savings & great golf/retail discounts
• Complimentary golf & gym
• Wellbeing support with VIVUP & long service rewards
• Staff events, Christmas gifts & family celebrations