Room Attendant

WGC Ltd.; Southampton; On-site; GBP 17,564; Full time

Benefits offered by this job

Life Insurance

Discounts from top retailers

28 days holiday

Employee Assistance Programme

Full workplace pension scheme

Job summary

A leading outsourced hotel services company in Southampton is seeking a Room Attendant to support the housekeeping team. In this role, you will be responsible for cleaning guest rooms to a high standard, replenishing supplies, and ensuring a great guest experience. The company offers a competitive salary of £12.75 per hour and extensive benefits, including a training budget, life insurance, and wellbeing support. If you have prior housekeeping experience or seek a new challenge, this opportunity provides exceptional development and career progression.

Qualifications

• Previous experience in a housekeeping environment preferred.
• Strong attention to detail to ensure high cleaning standards.
• Ability to provide a great guest experience.

Responsibilities

• Clean guest rooms to the hotel standard.
• Replenish linen and guest supplies.
• Provide a great guest experience.
• Report maintenance faults and deal with lost property.
• Ensure appliances and fittings are safe and functional.

Skills

Housekeeping experience

Attention to detail

Customer service skills

Job description

The Abbey Hotel Bath, Abbey Hotel Bath, N Parade, Bath, BA1 1LF

Rate: £12.75 | Hours: Guaranteed Hours Each Week

Benefits: Fixed hours contract available - Flexible hours to suit you - Life Insurance - Free access to Doctor and Legal helpline - Counselling/Wellbeing Support Service - Discounts from 50 top retailers - Training budget of upto £10,000 per year with unlimited career progression

WGC is the UK's leading outsourced hotel services company, helping our clients deliver some of the best guest experiences to over 24 million customers each year.

In the role of Room Attendant, you will report to Head Housekeeper and be responsible for supporting the housekeeping team in the day to day running of the department.

In return for your dedication, WGC offers an industry leading package and is passionate about career progression; we’ll look to build a career plan with you that includes training, mentoring and extensive experience outside your current skill set, all to ensure you have some of the best opportunities to progress through the company.

WGC will provide you with an annual training allowance of up to £10,000, which can be used on a selection of WGC Approved Apprenticeships and accredited training courses, including English, Maths, IT and more.

Benefits

• Life Insurance
• DiscountStore with discounts from ASDA, O2 & more
• Discounted hotels and flights
• Employee Assistance Programme, Including HSF Assist
• Low-cost health insurance
• Full workplace pension scheme
• 28 days holiday

Your role will include

• Cleaning guest rooms to the hotel standard
• Replenishing linen and guest supplies
• Providing a great guest experience
• Reporting any maintenance faults and dealing with lost property
• Ensuring that all appliances, fixtures and fittings are safe and work in accordance with regulations and report any faults to the Head Housekeeper.

If you have previous experience of working in a housekeeping environment or you are looking for a new challenge and want to join a business that offers you exceptional development and potential to progress, apply now.

We recognise that we’re all at our best when we’re being ourselves. We are committed to building a culture that champions diversity, equity and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience.

We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process.

With Instant Apply your details are passed directly to the hiring manager, who will contact you within 72 hours to arrange your interview and potential start date.

Registered in the UK at 7 Academy Buildings, Fanshaw Street, London N1 6LQ | Company Number 01163829. WGC Ltd is registered with UK Information Commissioner’s Office (ICO), registration number: ZA104215.