Room Attendant

WGC Ltd.

Newport

On-site

GBP 14,513 - 20,670

Full time

14 days+

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Benefits offered by this job

Life Insurance

Discount Store access

Discounted hotels and flights

Employee Assistance Programme

Low-cost health insurance

Full workplace pension scheme

28 days holiday

Annual training allowance of up to £10,000

Job summary

A leading outsourced hotel services provider in Newport is seeking a Room Attendant to support the housekeeping team. Responsibilities include cleaning guest rooms, replenishing supplies, and ensuring a great guest experience. Ideal candidates will have some housekeeping experience and a commitment to high service standards. The company offers competitive pay, flexible hours, and a robust training budget to foster career progression within a supportive environment.

Qualifications

Experience in a housekeeping role preferred.
Excellent communication skills.
Commitment to providing a high standard of guest service.

Responsibilities

Clean guest rooms to meet hotel standards.
Replenish linen and guest supplies.
Provide a great guest experience.
Report maintenance faults and lost property.
Ensure appliances and fixtures adhere to safety regulations.

Skills

Previous housekeeping experience

Attention to detail

Ability to provide customer service

Job description

Overview

Ibis Budget Newport, 164 MALPAS ROAD, NEWPORT, NP20 5PP. Rate: £12.77 | Hours: Guaranteed Hours Each Week
Benefits: Fixed hours contract available - Flexible hours to suit you - Life Insurance - Free access to Doctor and Legal helpline - Counselling/Wellbeing Support Service - Discounts from 50 top retailers - Training budget of upto £10,000 per year with unlimited career progression

WGC is the UK's leading outsourced hotel services company, helping our clients deliver some of the best guest experiences to over 24 million customers each year.

In the role of Room Attendant, you will report to Head Housekeeper and be responsible for supporting the housekeeping team in the day to day running of the department.

In return for your dedication, WGC offers an industry leading package and is passionate about career progression; we’ll look to build a career plan with you that includes training, mentoring and extensive experience outside your current skill set, all to ensure you have some of the best opportunities to progress through the company.

WGC will provide you with an annual training allowance of up to £10,000, which can be used on a selection of WGC Approved Apprenticeships and accredited training courses, including English, Maths, IT and more.

Benefits also include:

Life Insurance
DiscountStore with discounts from ASDA, O2 & more
Discounted hotels and flights
Employee Assistance Programme, Including HSF Assist
Low-cost health insurance
Full workplace pension scheme
28 days holiday

Your role will include:

Cleaning guest rooms to the hotel standard
Replenishing linen and guest supplies
Providing a great guest experience
Reporting any maintenance faults and dealing with lost property
Ensuring that all appliances, fixtures and fittings are safe and work in accordance with regulations and report any faults to the Head Housekeeper.

If you have previous experience of working in a housekeeping environment or you're looking for a new challenge and want to join a business that offers you exceptional development and potential to progress, apply now.

We recognise that we’re all at our best when we’re being ourselves. We are committed to building a culture that champions diversity, equity and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience. We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process.