Room Attendant

WGC Ltd.; Rickmansworth; On-site; Full time

Job summary

An established industry player in hotel services is seeking a dedicated Room Attendant to join their dynamic housekeeping team. This role offers a unique opportunity to contribute to an exceptional guest experience while ensuring that all rooms meet the highest standards of cleanliness. With a strong commitment to career progression, the company provides extensive training and support, including an annual training budget of up to £10,000. Join a workplace that values diversity and inclusion, and be part of a team that is passionate about delivering outstanding service to millions of guests each year. If you are looking for a fulfilling role with growth potential, this is the perfect opportunity for you.

Benefits

Life Insurance

Discount Store

Discounted hotels and flights

Employee Assistance Programme

Low-cost health insurance

Full workplace pension scheme

28 days holiday

Training budget up to £10,000

Qualifications

• Previous experience in a housekeeping environment is preferred.
• Strong attention to detail and commitment to guest satisfaction.

Responsibilities

• Cleaning guest rooms to the hotel standard.
• Replenishing linen and guest supplies.
• Reporting maintenance faults and dealing with lost property.

Skills

Housekeeping experience

Customer service

Attention to detail

Job description

Snoozebox HS2, West Hyde, Maple Cross, Rickmansworth, WD3 9XN
Rate: £13.10 | Hours: Guaranteed Hours Each Week
Benefits: Fixed hours contract available - Flexible hours to suit you - Life Insurance - Free access to Doctor and Legal helpline - Counselling/Wellbeing Support Service - Discounts from 50 top retailers - Training budget of up to £10,000 per year with unlimited career progression

About WGC

WGC is the UK's leading outsourced hotel services company, helping our clients deliver some of the best guest experiences to over 24 million customers each year.

Role Overview

In the role of Room Attendant, you will report to the Head Housekeeper and be responsible for supporting the housekeeping team in the day-to-day running of the department.

What We Offer

In return for your dedication, WGC offers an industry-leading package and is passionate about career progression; we’ll look to build a career plan with you that includes training, mentoring, and extensive experience outside your current skill set, all to ensure you have some of the best opportunities to progress through the company.

WGC will provide you with an annual training allowance of up to £10,000, which can be used on a selection of WGC Approved Apprenticeships and accredited training courses, including English, Maths, IT, and more.

Benefits Include:

• Life Insurance
• Discount Store with discounts from ASDA, O2 & more
• Discounted hotels and flights
• Employee Assistance Programme, including HSF Assist
• Low-cost health insurance
• Full workplace pension scheme
• 28 days holiday

Your Responsibilities

• Cleaning guest rooms to the hotel standard
• Replenishing linen and guest supplies
• Providing a great guest experience
• Reporting any maintenance faults and dealing with lost property
• Ensuring that all appliances, fixtures, and fittings are safe and work in accordance with regulations and reporting any faults to the Head Housekeeper.

If you have previous experience of working in a housekeeping environment or you're looking for a new challenge and want to join a business that offers you exceptional development and potential to progress, apply now.

Diversity and Inclusion

We recognise that we’re all at our best when we’re being ourselves. We are committed to building a culture that champions diversity, equity, and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business, and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience. We are proud to be a Disability Confident Employer; please let us know if you require any support or reasonable adjustments during the application or interview process.

Application Process

With Instant Apply, your details are passed directly to the hiring manager, who will contact you within 72 hours to arrange your interview and potential start date.

Privacy statement: Your personal details will be used for recruitment purposes and processed by WGC Limited only.