Room Attendant

WGC Ltd.; Nottingham; On-site; Full time

Job summary

Join a leading hotel services company as a Room Attendant, where you will play a vital role in delivering exceptional guest experiences. This position offers a chance to develop your skills in a supportive environment, with a focus on career progression and personal development. You'll be responsible for maintaining high cleanliness standards, ensuring guest satisfaction, and contributing to a diverse and inclusive workplace. If you're passionate about hospitality and eager to grow your career, this is the perfect opportunity for you.

Benefits

Flexible Hours

Life Insurance

Free Access to Doctor

Legal Helpline

Counselling Support

Retail Discounts

Training Budget

Career Progression Opportunities

Qualifications

• Experience in a housekeeping role is preferred but not mandatory.
• Strong attention to detail and a commitment to quality service.

Responsibilities

• Clean guest rooms to the hotel standard and replenish supplies.
• Report maintenance faults and ensure safety of appliances.

Skills

Housekeeping Experience

Attention to Detail

Customer Service

Education

High School Diploma

Job description

Mercure Nottingham Sherwood Hotel, 296 Mansfield Road, Nottingham, NG5 2BT
Rate: £12.45 | Hours: Guaranteed Hours Each Week
Benefits: Fixed hours contract available - Flexible hours to suit you - Life Insurance - Free access to Doctor and Legal helpline - Counselling/Wellbeing Support Service - Discounts from 50 top retailers - Training budget of up to £10,000 per year with unlimited career progression

WGC is the UK's leading outsourced hotel services company, helping our clients deliver some of the best guest experiences to over 24 million customers each year.

In the role of Room Attendant, you will report to the Head Housekeeper and be responsible for supporting the housekeeping team in the day-to-day running of the department.

In return for your dedication, WGC offers an industry-leading package and is passionate about career progression; we’ll look to build a career plan with you that includes training, mentoring, and extensive experience outside your current skill set, all to ensure you have some of the best opportunities to progress through the company.

Your role will include:

1. Cleaning guest rooms to the hotel standard
2. Replenishing linen and guest supplies
3. Providing a great guest experience
4. Reporting any maintenance faults and dealing with lost property
5. Ensuring that all appliances, fixtures, and fittings are safe and work in accordance with regulations and report any faults to the Head Housekeeper

If you have previous experience of working in a housekeeping environment or you are looking for a new challenge and want to join a business that offers you exceptional development and potential to progress, apply now.

We recognise that we’re all at our best when we’re being ourselves. We are committed to building a culture that champions diversity, equity, and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience. We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process.