Room Attendant – voco Dubai®

InterContinental Hotels Group; Retford; On-site; GBP 20,000 - 25,000; Full time

Job summary

Join a vibrant hotel brand that values individuality and guest experience! As a Room Attendant, you'll play a crucial role in ensuring every guest enjoys a memorable stay. Your day-to-day will involve maintaining high housekeeping standards, assisting guests with their needs, and participating in deep cleaning tasks. This is a physically engaging role that requires attention to detail and a passion for perfection. Be part of a supportive and diverse team that appreciates your contributions and offers career development opportunities. If you thrive in a dynamic environment, this is the perfect opportunity for you!

Benefits

Employee Room Discounts

Career Development Opportunities

Positive Work Culture

Qualifications

• Exceptional attention to detail for ensuring guest satisfaction.
• Ability to perform physical tasks and lift heavy objects.

Responsibilities

• Ensure all rooms are at their best for guests.
• Assist guests with their needs and monitor supplies.
• Participate in deep cleaning tasks.

Skills

Attention to Detail

Physical Fitness

Basic Literacy Skills

Job description

Job Description: Room Attendant at voco Hotels

At voco, we’ve created a hotel brand that offers a different choice: reliable yet fun, unstuffy, and comfortable. Our hotels are connected by style and character, blending reliability with new experiences, because we believe respecting individuality makes life interesting.

At the heart of every great stay is a great host. We believe hosting is about understanding our guests’ needs and wants. Before they arrive, we learn more about them to enhance their stay. During their visit, we offer recommendations on drinks, food, and local experiences not found in guidebooks.

Your day-to-day

We take our housekeeping standards seriously. We are seeking a Room Attendant with an exceptional eye for detail and a passion for perfection to ensure every guest has a memorable experience.

A typical day includes:

• Ensuring all rooms are at their best for guests
• Assisting guests with their needs, from forgotten items to directions
• Communicating with supervisors about progress or issues
• Monitoring supplies to minimize waste
• Reuniting guests with lost items
• Participating in deep cleaning tasks

Requirements

• This is a physical role; fitness is essential as you will be on your feet most of the day
• Occasional lifting of up to 50 pounds / 23 kilograms and pushing/pulling heavy objects
• Ability to bend and kneel as needed
• Basic literacy skills: reading, writing, and math
• Flexible with shifts, including nights, weekends, and holidays

What we offer

We provide a competitive salary, benefits, career development opportunities, employee room discounts, and a positive work culture. Join us and become part of the global IHG family, where teamwork, trust, support, and diversity are valued. We appreciate attention to detail and continuous improvement. Learn more at www.careers.ihg.com.

About voco Hotels

Reliably different, voco Hotels is IHG’s upscale brand. The name 'voco' means 'to invite' and 'call together,' reflecting our thoughtful, unstuffy, and charming nature. Guests find voco fun yet premium, trendy yet approachable. Our brand values are: Always dependable, Respect individuality, Be distinctive. Our service values include: Be natural, Make every stay special.

Our hotels are characterized by individual charm, making travel memorable and dependable. The first voco hotel opened in 2018 in Gold Coast, Australia, followed by voco Dubai, located on Sheikh Zayed Road, offering a premium and relaxed atmosphere with attentive service and access to Dubai’s attractions.