Room Attendant

WGC Ltd.; Manchester; On-site; Full time

Job summary

An established industry player in hotel services is seeking a dedicated Room Attendant to join their team in Manchester. In this role, you'll be responsible for maintaining high cleanliness standards in guest rooms, ensuring a welcoming environment for all visitors. The company values career progression and offers an impressive training budget, allowing you to enhance your skills and advance your career. With a strong commitment to diversity and inclusion, this is a fantastic opportunity for anyone looking to thrive in a supportive and dynamic workplace. If you're passionate about delivering excellent guest experiences, apply now!

Benefits

Life Insurance

Discount Store

Discounted hotels and flights

Employee Assistance Programme

Low-cost health insurance

Full workplace pension scheme

28 days holiday

Training budget of up to £10,000

Qualifications

• Previous experience in housekeeping is a plus.
• Strong attention to detail and customer service skills are essential.

Responsibilities

• Clean guest rooms to the hotel standard.
• Replenish linen and guest supplies.
• Report maintenance faults and ensure safety compliance.

Skills

Housekeeping experience

Attention to detail

Customer service skills

Education

None specified

Job description

Maldron Hotel Manchester Cathedral Quarter, 30 Chapel Street, Manchester, Salford, M3 7NH
Rate: £12.21 | Hours: Guaranteed Hours Each Week
Benefits: Fixed hours contract available - Flexible hours to suit you - Life Insurance - Free access to Doctor and Legal helpline - Counselling/Wellbeing Support Service - Discounts from 50 top retailers - Training budget of up to £10,000 per year with unlimited career progression

WGC is the UK's leading outsourced hotel services company, helping our clients deliver some of the best guest experiences to over 24 million customers each year.

In the role of Room Attendant, you will report to the Head Housekeeper and be responsible for supporting the housekeeping team in the day-to-day running of the department.

In return for your dedication, WGC offers an industry-leading package and is passionate about career progression; we’ll look to build a career plan with you that includes training, mentoring, and extensive experience outside your current skill set, all to ensure you have some of the best opportunities to progress through the company.

WGC will provide you with an annual training allowance of up to £10,000, which can be used on a selection of WGC Approved Apprenticeships and accredited training courses, including English, Maths, IT, and more.

Benefits also include:

1. Life Insurance
2. Discount Store with discounts from ASDA, O2 & more
3. Discounted hotels and flights
4. Employee Assistance Programme, including HSF Assist
5. Low-cost health insurance
6. Full workplace pension scheme
7. 28 days holiday

Your role will include:

1. Cleaning guest rooms to the hotel standard
2. Replenishing linen and guest supplies
3. Providing a great guest experience
4. Reporting any maintenance faults and dealing with lost property
5. Ensuring that all appliances, fixtures, and fittings are safe and work in accordance with regulations and report any faults to the Head Housekeeper.

If you have previous experience of working in a housekeeping environment or you're looking for a new challenge and want to join a business that offers you exceptional development and potential to progress, apply now.

We recognise that we’re all at our best when we’re being ourselves. We are committed to building a culture that champions diversity, equity, and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business, and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience. We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process.