Room Attendant

The Londoner; London; On-site; GBP 60,000 - 80,000; Full time

Job summary

Join The Londoner, a 5-star luxury hotel, as a Room Attendant. This role offers fast-track career progression and training within the housekeeping team. You will be responsible for maintaining high cleanliness standards and ensuring exceptional guest experiences. Enjoy benefits like 28 days holiday, complimentary meals, and a chance for annual recognition.

Benefits

28 days Holiday per annum

Complimentary hot meals and beverages

Recommend a Friend Scheme

Annual complimentary night stays

Preferential accommodation rates for family and friends

Discount platform access

Company pension scheme

Regular social events

Access to online learning platform

Opportunities for promotion

Qualifications

• Experience in a 5-star hotel is preferred but training is provided.
• Must have basic command of English.
• Positive attitude and willingness to work in a team.

Responsibilities

• Ensure rooms are cleaned to the highest standard.
• Support colleagues with various housekeeping duties.
• Deliver high levels of customer satisfaction.

Skills

Attention to detail

Customer service

Teamwork

Education

Previous housekeeping experience

Job description

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Welcome to The Londoner, a hotel that is chic boutique in spirit and feeling yet staggering in scale and ambition. A perfectly engineered collection of spaces, tastes, textures, and offerings over 15 floors. Situated in the heart of Leicester Square, where the four corners of the city meet.We are seeking hospitality professionals whose unique talents and ambitions will drive them to not only rise to our guests’ exacting standards, but also propel their own career potential in a company that recognizes and rewards. Stand out from the crowd by joining London’s first ‘Super Boutique’ hotel.

At The Londoner we are committed to being the best place to work, so much so that we have officially been recognised as a Great Place to Work. Our commitment to the wellbeing and development of our people is at the forefront of our culture.

We are currently recruiting for a Room Attendant to join the Londoner, one of our 5 Star Luxury Hotels.

This role comes with fast-track career progression, we offer an hourly rate of pay, extra hours paid plus bonus payments for cleaning additional rooms.

Overview:

An amazing opportunity to join the Housekeeping team at The Londoner Hotel. This role comes with excellent training and fast track career progression.

As a Room Attendant you will be responsible for ensuring your designated rooms are cleaned to the highest standard and in a timely manner.

You will work as a team, supporting your colleagues where necessary. This may include performing some ad hoc Housekeeping duties.

You will greet every guest you meet with warmth helping with their needs where you can otherwise directing them to someone else who can assist .

You will ensure a high level of customer satisfaction is delivered at all times in line with our core values and standards which are to exceed guest expectations at all times.

About You:

Previous housekeeping experience is required ideally within a 5-star hotel operation. Training will however be provided.

Demonstrates excellent attention to detail and customer service skills.

Is able to communicate with a basic command of English as a minimum.

Has a positive attitude and approach to work.

Understands the importance of teamwork and working together with others.

Company Benefits:

28 days Holiday per annum including Bank Holidays increasing with long service

Complimentary hot meals, salad bar and unlimited beverages provided daily

Recommend a Friend Scheme of up to £500 per friend recommended.

Annual complimentary night stays within our hotels

Preferential accommodation rates for all Edwardian Hotels for Hosts, their family and their friends

Access to a discount platform for all of the most popular stores and outlets

Auto enrolment into our company pension scheme

Regular social events across all hotels

Annual company recognition events held in January each year

Wellbeing champions across all of our hotels

Access to our company doctor for medical appointments and occupational health support

Access for all hosts to our online learning platform Edwardian Academy

Opportunities for promotion and a wide range of training programs to support your development

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.