Room Attendant

PPHE Hotel Group; London; On-site; GBP 60,000 - 80,000; Full time

Job summary

Join a unique boutique hotel in the heart of London as a Room Attendant, where your passion for cleanliness and attention to detail will shine. This role offers a supportive environment with numerous perks, including wellness days, discounted hotel rates, and a friendly team atmosphere. You'll play a crucial part in creating memorable experiences for guests, ensuring every room is a welcoming retreat. If you thrive in a dynamic setting and value great service, this opportunity is perfect for you. Become part of a team that celebrates curiosity and elegance in hospitality!

Benefits

30 days holiday including bank holidays

Discounted hotel room rates

50% F&B discount

Two free meals per day

Access to pay before payday

Recommend a Friend scheme

Gym discounts

Travel season ticket loans

Uniforms provided

Annual staff parties

Qualifications

• Responsible for cleaning guest rooms to a high standard.
• Ability to work in a fast-paced environment.

Responsibilities

• Maintain cleanliness and organization in guest rooms.
• Adapt to guest and team member needs.

Skills

Attention to Detail

Multitasking

Customer Service

Job description

Location: Holmes Hotel London, United Kingdom

At Holmes Hotel, we believe in providing a hotel experience tailored to the individual and their needs. As our Room Attendant, you will take pride in your work and keep our guests' rooms as clean as possible. Your helpful, can-do approach and passion for great service will create a memorable impression every time.

As a Room Attendant, you will receive:

• Salary: £12.21 per hour (plus an incentive of £1.31 subject to meeting productivity and quality targets). You may also be eligible for an hourly rate of £14.52 if you check your own rooms, which includes the incentive and base rate, subject to meeting targets.
• Two wellness days per year, with a starting holiday entitlement of 30 days including bank holidays, increasing with years of service.
• Heavily discounted hotel room rates in Europe, extending to the Radisson Hotel Group and family & friends.
• 50% F&B discount at our restaurants and bars for your party.
• Two free meals per day, including days off if you wish to come in.
• Access to 40% of your pay before payday through Wagestream.
• Recommend a Friend scheme - £750.
• BenefitHub – discounts at online and high street stores, supermarkets, attractions, restaurants, and cinemas.
• Vitality at work scheme with gym discounts and more.
• Ride to Work Scheme & free local cycling lessons.
• Travel season ticket loans.*
• 24/7 Employee Assistance Programme access.
• Rota schedules published at least two weeks in advance (if applicable).
• Departmental productivity and service incentive schemes.*
• Uniforms provided and free dry cleaning (if applicable).
• Annual staff parties and events.

The ideal candidate for the Room Attendant role will:

• Be responsible for cleaning guest rooms to a high standard.
• Have a passion for cleanliness and an eye for detail.
• Be able to work and multitask in a fast-paced environment.
• Listen to guest and team member needs and adapt accordingly.
• Maintain a courteous and professional attitude with guests and colleagues.
• Share our values: Confidence, Understanding, Playful, Curious, Elegant, Easy.

Located in the heart of Marylebone, Holmes Hotel is a unique boutique hotel designed for curious minds. It is the perfect base to explore the city.

Holmes. A home away from home for curious minds.