Room Attendant

PPHE Hotel Group; London; On-site; GBP 60,000 - 80,000; Full time

Job summary

An established industry player in hospitality is seeking dedicated Room Attendants to join their housekeeping team. This role emphasizes the importance of cleanliness and attention to detail, ensuring that guest rooms and public areas are maintained to the highest standards. With comprehensive training and support, you'll thrive in a fast-paced environment while contributing to a culture of trust and teamwork. Enjoy a range of perks, including discounted hotel rates, wellness days, and meal provisions, making this an attractive opportunity for those passionate about hospitality and guest satisfaction.

Benefits

Heavily discounted hotel rates

Two wellness days per year

F&B discounts

Two free meals per day

Access to pay before payday

Recommend a friend scheme

Gym discounts

Ride to Work scheme

Employee assistance programme

Free dry cleaning for work uniform

Qualifications

• Passion for cleanliness and an eye for detail.
• Ability to work in a fast-paced environment.

Responsibilities

• Responsible for cleaning guests’ rooms to a high standard.
• Adapt to meet the needs of guests and team members.

Skills

Attention to detail

Cleanliness

Multi-tasking

Customer service

Job description

At Park Plaza, authenticity is at the heart of everything we do. Our housekeeping team allows us to take pride in our appearance. Whether it is our guest’s rooms or public areas, they keep everything clean and pristine. Join us as a Room Attendant and we will give you the training and support to succeed.

As our Room Attendant, you will receive:

• Salary: £12.21 per hour (plus incentive of £1.31 subject to meeting productivity and quality targets) - Additionally, you may also be eligible for an hourly rate of £14.52 per hour if you are able to check your own rooms (inclusive of £1.31 incentive plus £12.21 base rate subject to meeting productivity and quality target + £1.00 for checking own rooms)
• Heavily discounted hotel rates (extends to the Radisson Hotel Group and family & friends)
• Two wellness days per year, meaning all team members start with 30 days of holiday per year – including bank holidays, increasing with years of service!
• F&B discounts at our restaurants and bars (for your whole party)
• Two free meals per day - including days off if you wish to come in!
• Access to 40% of your pay before payday through Wagestream
• Recommend a friend scheme – up to £750!
• Vitality at work scheme with great gym discounts & more
• Ride to Work scheme & free cycling lessons.
• 24/7 employee assistance programme
• Rota given 2 weeks in advance.
• Departmental productivity & service incentive scheme
• Benefit Hub – Discounted prices at hundreds of stores, supermarkets, major retailers, attractions, restaurants, and cinemas.
• Free dry cleaning for work uniform
• Annual Staff parties and events

The ideal candidate for the Room Attendant role will:

• Be responsible for cleaning our guests’ rooms at a high standard.
• Have a passion for cleanliness and an eye for detail.
• Work and multi-task in a fast-paced environment.
• Listen to the needs of guests and other team members and adapt to meet them.
• Have a courteous and professional attitude with guests and team members.
• Share our values: Trust, Respect, Teamwork, Enthusiasm, Commitment & Care.