Room Attendant

Bovey Castle, Devon; Highweek; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Generous Time Off

Monthly Tips

Discounts & Perks

Wellbeing Center

Health & Wellness Plans

Sustainable Commuting

Exclusive EHC Perks

The Happy Hub

Genuine Wellbeing Support

Grow with Eden

Family-Friendly Policies

Meals on duty

Uniform provided

Free parking

Job summary

Eden Hotel Collection is seeking a Room Attendant at Bovey Castle in Devon. The role emphasizes delivering exceptional cleanliness in guest rooms and public areas, with training provided for chemicals, cleanliness, and equipment.

You’ll be part of a welcoming team, ensuring the guest experience includes thoughtful touches and a high standard of service. Full-time (37.5 hours per week) or part-time contracts may be discussed to fit your schedule.

Qualifications

• Commitment to delivering exceptional cleanliness in hotel bedrooms and public areas.
• Willingness to learn cleaning chemicals, techniques and equipment.
• Good communication with guests and team members.

Responsibilities

• Keep hotel bedrooms and public areas exceptionally clean.
• Prepare rooms for the evening with touches like chamomile tea and a cookie, turn down beds, and adjust lighting.
• Provide friendly guest service and maintain a welcoming atmosphere.

Skills

Cleanliness

Teamwork

English speaking

Job description

**We’re proud winners of the AA Small Hotel Group of the year 2024-25 and recently crowned Best Employer at the 2025 Springboard Awards for Excellence**

**Bovey Castle has been awarded LARGE HOTEL OF THE YEAR (2025/26) by Visit Devon**

*Please note: our hotel is in a very remote location and is not accessible by public transport.Live in accommodation available.*

We offer minimum37.5-hour per week employment contracts,but we understand that everyone’s needs are different. That’s why we’re happy to discuss part-time contracts to fit around your individual schedule.

What We Offer:

• Full-time (37.5 hours per week) or Part-time Contracts tailored to your lifestyle.
• Overtime Pay – you’ll be paid for every hour worked beyond your contracted hours.

What you’ll be doing?

As a Room Attendant, you will be a vital cog in our team and vital to our overall guest experience. This role is perfect for those that take a real pride in their work, love cleaning and want a role that allows time to focus on the little touches. Our turn down service is offered to enhance the guest experience and where you will prepare their room for the evening including leaving any hotel specific touches such as camomile tea and a cookie, turning down the bed, and adding soft lighting.

What you’ll need?

• To be committed to deliver exceptional cleanliness within hotel bedrooms and public areas;
• You may be interacting with our guests so a welcoming smile is essential as is conversational English;
• Being a Room Attendant is hard but rewarding work, and will require a level of fitness in order to complete this vital role;
• Previous experience within a similar role would be desirable, although full training will be provided in the use of chemicals, cleanliness and equipment;
• You will be a good team player with an enthusiastic approach to exceeding guests’ expectations.

What's in it for you?

At Eden Hotel Collection, we’re proud of our award-winning approach to employee wellbeing, engagement, and recognition (with industry award wins in 2023, 2024 and 2025!)—which means you’re joining a team that values your happiness, growth, and success every step of the way.

• Generous Time Off: 31 days of leave, increasing to 33 with service.
• Monthly Tips: Fairly shared service charge/gratuities, all paid on second paydate in the month.
• Discounts & Perks: Exclusive savings at 800+ retailers, gyms, restaurants, days out, and utilities.
• Wellbeing Center: Access to Hello Fresh recipes, fitness videos, and financial planning tools.
• Health & Wellness Plans: Dental, vision, alternative care, and 24/7 GP access.
• Sustainable Commuting: Cycle-to-Work and Electric Vehicle Leasing options.
• Exclusive EHC Perks: Discounted stays, spa treatments, golf, and leisure at our properties.
• The Happy Hub: Our reward and recognition platform where you can send peer-to-peer cards, earn monetary rewards, be celebrated as Employee of the Month, and receive long-service vouchers.
• Genuine Wellbeing Support: We’re here to support your financial, mental and physical wellbeing both via our supportive teams and Hospitality Action.
• Employee Comm’s: Stay connected through Eden Engage for all the latest team news.
• Grow with Eden: Develop with us through apprenticeships and leadership programs like RISE & THRIVE.
• Family-Friendly Policies: Enhanced leave and return-to-work financial support for life’s key moments.
• Everyday Essentials: Free parking, meals on duty, uniform provided and a footwear allowance.

A Culture of Collaboration and Care

We work together to create a truly inclusive workplace, where your voice matters, and real change happens:

• Your Voice Matters: Regular surveys that value your input.
• Real Action: “You said, we did”—because we listen and respond.
• Sustainability Focus: Employee champions at every hotel and HQ.

We’re proud members of the Hoteliers’ Charter, and our team is always at the heart of what we do, guided by our values of Heart, Honesty, Spirit, and Team.

Our commitment to equity means we welcome talent from all backgrounds, perspectives, and experiences, and we encourage applications from all communities, including underrepresented groups, parents, people living with disabilities, and those bringing diverse perspectives. Join us to experience what it means to work for a values-led, award-winning employer.

Want to hear more about ‘Life at Eden’? Follow us on Instagram @ehcpeople

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