Room Attendant

Maybourne Hotel Group; Greater London; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Excellent salary

Maternity/Paternity pay

Holiday allowance

Travel season ticket loans

Pension scheme

Salary sacrifice

Holiday trading

Retail discounts

Podiatry & masseuse subsidies

Flu vaccination vouchers

Eye care vouchers

Mental health helpline

Occupational health

Death in service

Wellbeing activities

Colleague dining restaurant

Cycle to work

Wellbeing champions

Volunteering

Referral bonus

Recognition programme

Birthday leave

Internal transfers

In-house training

Long service awards

Room rate benefits

Guest experience stays

50% F&B discount

Social events

Gifts for weddings/babies

Retirement events

Job summary

The Berkeley, part of Maybourne Hotel Group in London, is seeking a dedicated housekeeper to join our team. You will deliver attentive cleaning, maintain equipment, and uphold the highest standards of hygiene across guest spaces and service areas.

We value your care for guests and colleagues, offering an extensive benefits package, family-friendly policies, a pension scheme, health and wellbeing support, staff dining, and generous recognition programmes to reward your contribution.

Responsibilities

• Attend any housekeeping request.
• Report malfunctioning equipment, maintenance requirements to technical services, breakages, soiled/damaged linen to the housekeeping supervisor/manager.
• Carry out any other cleaning duties or reasonable request specified by your supervisor.
• To maintain all equipment in good working order and to keep the working area clean/tidy at all times.
• Maintain high standards of personal hygiene and that the cleanliness of lockers, showers / toilets and changing rooms are maintained to the required standard of the Hotel.
• Contribute in maintaining an excellent level of service in conjunction with the minimum requirement of the LQA standards at all times.

Job description

Be part of a hotel with rich history & heritage.

At The Berkeley, we strive to curate distinctive and enriching experiences for our guests and our colleagues every day. You will be part of the team to shape our future and fulfil our purpose.

The Berkeley

The Berkeley has been treading its own path for more than 100 years. From here, midway between fashionable Knightsbridge and neighbourly Belgravia, we’re still taking style, comfort and service to inspiring new levels. There’s nowhere quite like it. And that’s the way we love it.

Stunning rooms by the brightest minds in the design world. Intuitive service that always seems one step ahead. From the moment you walk in, the hotel begins to work its magic. With many guests returning year after year, it’s a spell that’s hard to break.

Who strives here?

Our team never fails to impress. To us, extraordinary service means perfecting the little details and adding exquisite touches in the entire guest journey. You truly care for our guests and your fellow colleagues. You believe in creating a sense of enthusiasm. Your goal is to excel and bring out your best in each and every guest interaction.

The Berkeley Experience

You will find a supportive, fun and nurturing team where you can bring your ideas and creative thinking to your role.??We have a range of development interventions at every level and for different functional specialisms to help you design the trajectory of your career. Your team members are highly collaborative and the work environment is dynamic and stimulating.

Main duties and responsibilities

• Attend any housekeeping request.
• Report any malfunctioning equipment, maintenance requirements to technical services, breakages, soiled/damaged linen to the housekeeping supervisor/manager.
• Carry out any other cleaning duties or reasonable request specified by your supervisor.
• To maintain all equipment in good working order and to keep the working area clean/tidy at all times.
• Maintain high standards of personal hygiene and that the cleanliness of lockers, showers / toilets and changing rooms are maintained to the required standard of the Hotel.
• Contribute in maintaining an excellent level of service in conjunction with the minimum requirement of the LQA standards at all times.

Here at Maybourne, we strive to reward our colleagues for the incredible work they do every single day. In return for your hard work and dedication, we offer you:

Financial Stability

• Excellent salary package.
• Family Friendly company policies, including enhanced Maternity and Paternity Pay.
• Holiday allowance increase after 3 and 5 years of service.
• Travel Season Ticket Loans.
• Pension Scheme*.
• Salary Sacrifice.
• Holiday Trading.
• Retail Discount.

Health and Wellbeing Support

• Subsidised monthly Podiatrist and Masseuse treatments.
• Flu vaccination vouchers*.
• Eye test vouchers and contributions towards glasses*.
• A dedicated team of Mental Health First Aiders & 24-hour colleague assistance helpline.
• On and off-site Occupational Health Service.
• Death in Service salary contribution.
• Various wellbeing activities focused on mental and physical health.
• A complimentary state-of-the-art all-day dining colleague restaurant serving a range of nutritious meals.
• Cycle to Work.
• Wellbeing & Social Champions.
• Volunteering opportunities.

Recognition and Career Development

• Referral Scheme ‘Introduce a Star’ where you can earn up to £1,500*.
• Instant colleague recognition and award programme with generous prizes.
• Colleague of the month nominations with generous prizes.
• Additional paid day off to celebrate your Birthday.
• Internal transfer and promotion opportunities.
• In-house training and development team with a strong focus on career progression and personal growth.
• Long service awards.

Memorable experiences

• Preferential room rates of £50 per overnight stay for yourself or your family across the Maybourne.
• Hotel Guest Experience Stay* including an overnight stay and wining and dining at our renowned restaurants and bars.
• 50% Food and Beverage discount* across the Maybourne.
• Social events (Annual Awards, Summer Maybourne Picnic, Welcome to Work, Annual Colleague Party, Annual Colleague Children Party, etc.)
• Wedding and Baby gifts.
• Retirement functions.

*Terms and conditions apply to all benefits.

Eligibility:

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.