Room Attendant

WGC Ltd.; Grays; On-site; GBP 15,911 - 22,661; Full time

Benefits offered by this job

Life Insurance

Free access to Doctor and Legal helpline

Counselling/Wellbeing Support Service

Discounts from 50 top retailers

Training budget of up to £10,000 per year

Discounted hotels and flights

Employee Assistance Programme

Low-cost health insurance

Full workplace pension scheme

28 days holiday

Job summary

WGC Ltd. is seeking a Room Attendant for their hotel in Grays, UK. In this role, you will support the housekeeping team with responsibilities including cleaning guest rooms to a high standard and ensuring guest satisfaction.

The position offers a fixed hours contract, life insurance, access to a doctor and legal helpline, and many other benefits including training and career progression opportunities.

Qualifications

• Previous experience in a housekeeping environment is desirable, or a willingness to take on a new challenge.

Responsibilities

• Cleaning guest rooms to the hotel standard.
• Replenishing linen and guest supplies.
• Providing a great guest experience.
• Reporting any maintenance faults and dealing with lost property.
• Ensuring safety and functionality of appliances and reporting any faults.

Job description

Position

Location: Ibis London Thurrock M25, WESTON AVENUE, WEST THURROCK, ESSEX, GRAYS, RM20 3JQ

Rate: £14.00

Hours: Guaranteed Hours Each Week

Company

WGC is the UK's leading outsourced hotel services company, helping our clients deliver some of the best guest experiences to over 24 million customers each year.

Role Summary

In the role of Room Attendant, you will report to the Head Housekeeper and be responsible for supporting the housekeeping team in the day‑to‑day running of the department.

Benefits

• Fixed hours contract available
• Life Insurance
• Free access to Doctor and Legal helpline
• Counselling/Wellbeing Support Service
• Discounts from 50 top retailers
• Training budget of up to £10,000 per year with unlimited career progression
• DiscountStore with discounts from ASDA, O2 & more
• Discounted hotels and flights
• Employee Assistance Programme, Including HSF Assist
• Low‑cost health insurance
• Full workplace pension scheme
• 28 days holiday

Responsibilities

• Cleaning guest rooms to the hotel standard
• Replenishing linen and guest supplies
• Providing a great guest experience
• Reporting any maintenance faults and dealing with lost property
• Ensuring that all appliances, fixtures and fittings are safe and work in accordance with regulations and report any faults to the Head Housekeeper

Qualifications

We are looking for candidates with previous experience in a housekeeping environment or a willingness to take on a new challenge and grow within the company.

Commitment to diversity

We recognise that we’re all at our best when we’re being ourselves. We are committed to building a culture that champions diversity, equity and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience. We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process.