Room Attendant

WGC Ltd.; Leicester; On-site; GBP 16,531 - 20,664; Full time

Benefits offered by this job

Life Insurance

DiscountStore with discounts

Discounted hotels and flights

Employee Assistance Programme

Low-cost health insurance

Full workplace pension scheme

28 days holiday

Training budget of up to £10,000

Job summary

A leading hotel services company in Leicester is seeking a Room Attendant / Supervisor to support the housekeeping team. Responsibilities include cleaning guest rooms, replenishing supplies and providing exceptional guest experiences. Ideal candidates will have previous housekeeping experience and strong attention to detail. The role offers fixed hours and an annual training budget of £10,000 for career progression. This position is a great opportunity for individuals seeking a challenging yet rewarding role in a dynamic environment.

Qualifications

• Experience in a housekeeping environment is preferred.
• Ability to meet hotel cleaning standards.
• Excellent interpersonal skills for guest interactions.

Responsibilities

• Clean guest rooms to hotel standards.
• Replenish linen and guest supplies.
• Provide excellent guest experiences.
• Report maintenance faults and manage lost property.
• Ensure safety of appliances and report faults.

Skills

Previous housekeeping experience

Attention to detail

Guest service skills

Job description

Room Attendant / Supervisor – Ibis Leicester City

Ibis Leicester City, CONSTITUTION HILL, IBIS HOTEL, LE1 1PL

Rate: £12.21 | Hours: Guaranteed Hours Each Week

Benefits:

• Fixed hours contract available
• Flexible hours to suit you
• Life Insurance
• Free access to Doctor and Legal helpline
• Counselling/Wellbeing Support Service
• Discounts from 50 top retailers
• Training budget of up to £10,000 per year with unlimited career progression

WGC is the UK's leading outsourced hotel services company, helping our clients deliver some of the best guest experiences to over 24 million customers each year.

In the role of Room Attendant / supervisor, you will report to Head Housekeeper and be responsible for supporting the housekeeping team in the day‑to‑day running of the department.

In return for your dedication, WGC offers an industry leading package and is passionate about career progression; we’ll look to build a career plan with you that includes training, mentoring and extensive experience outside your current skill set, all to ensure you have some of the best opportunities to progress through the company.

WGC will provide you with an annual training allowance of up to £10,000, which can be used on a selection of WGC Approved Apprenticeships and accredited training courses, including English, Maths, IT and more.

Benefits also include:

• Life Insurance
• DiscountStore with discounts from ASDA, O2 & more
• Discounted hotels and flights
• Employee Assistance Programme, Including HSF Assist
• Low-cost health insurance
• Full workplace pension scheme
• 28 days holiday

Responsibilities

• Cleaning guest rooms to the hotel standard
• Replenishing linen and guest supplies
• Providing a great guest experience
• Reporting any maintenance faults and dealing with lost property
• Ensuring that all appliances, fixtures and fittings are safe and work in accordance with regulations and reporting any faults to the Head Housekeeper

If you have previous experience of working in a housekeeping environment or you are looking for a new challenge and want to join a business that offers you exceptional development and potential to progress, apply now.

We recognise that we’re all at our best when we’re being ourselves. We are committed to building a culture that champions diversity, equity and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience. We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process.

Registered in the UK at 7 Academy Buildings, Fanshaw Street, London N1 6LQ | Company Number 01163829. WGC Ltd is registered with UK Information Commissioner’s Office (ICO), registration number: ZA104215.