Room Attendant

Hand Picked Hotels; Gloucester; On-site; GBP 17,000 - 19,000; Full time

Benefits offered by this job

Hourly rate £12.71 + service charge

Inclusive culture

Career development

28 days holiday

Uniform and meals on shift

Free onsite parking

Wellbeing support via EAP

Company pension

Discount platform with savings

Discounted stays in hotels

Job summary

Slaughters Country Inn, part of Hand Picked Hotels, is seeking a knowledgeable and enthusiastic Room Attendant to maintain immaculate guest rooms and public spaces. You will replenish towels and toiletries and arrange in-room refreshments, delivering a luxurious, personal service.

This full-time role on a 5-day rota includes weekends, 40 hours per week, with an hourly rate of £12.71 plus service charge. We offer an inclusive culture and development opportunities, 28 days holiday, uniform and

Qualifications

• Some housekeeping or cleaning experience
• Able to work both alone and in a team in a fast-paced environment
• Passionate and proud to deliver consistently high standards with attention to detail

Responsibilities

• Clean guest rooms and public spaces to high standards
• Replenish towels and toiletries and arrange in-room refreshments
• Self-inspect rooms and support colleagues to uphold luxury service
• Provide warm, personalised service to guests and contribute to memorable stays
• Support team in a busy, collaborative environment

Skills

Housekeeping experience

Attention to detail

Team player

Customer service

Job description

As a Room Attendant, you will help create an exceptional first impression by ensuring guest rooms and public spaces are immaculately presented and cleaned to the highest standards. With meticulous attention to detail, you'll replenish premium towels and toiletries, and elegantly arrange in-room refreshments, including a curated selection of teas, coffees, and biscuits. Your commitment to excellence will contribute to an unforgettable, magical experience. A true team player, you'll confidently self‑inspect rooms and support colleagues to uphold our reputation for luxury and comfort., If you're an experienced Room Attendant looking to work in a luxury hotel, take the next step in your career with Slaughters Country Inn. Hand Picked Hotels is an Equal Opportunities employer. Candidates must be eligible to live and work in the UK.

We are currently seeking a knowledgeable and enthusiastic Room Attendant at Slaughters Country Inn, part of Hand Picked Hotels.

• We are looking for proactive and enthusiastic candidates that have a willing attitude and a welcoming and friendly nature. We thrive on excelling together to ensure as a team we deliver service, excellence and consistency, fostering a culture of collaboration, partnership & teamwork.

• You will have passion and pride in delivering exceptional, high‑quality, personalised service to ensure our guests experiences are memorable.

• You will have some housekeeping or cleaning experience and feel comfortable working both alone and as part of a team in a fast‑paced, busy environment.

• We want people that are passionate, showing the ability to go above and beyond naturally, that take pride in delivering consistently high standards and pay attention to all the details.

  The Slaughters Country Inn is renowned for offering a warm and authentic Cotswolds experience, combining welcoming hospitality, generous food, and a stunning countryside setting. Working here means becoming part of a friendly and dedicated team, helping to create memorable stays, family getaways, special celebrations, and dining experiences for guests from across the UK and beyond.

  Nestled alongside the picturesque River Eye in the heart of Lower Slaughter, the Inn provides a beautiful and welcoming place to work. With its charming hotel rooms and cottages, popular 2 AA Rosette restaurant and bar, spacious outdoor terrace, and seasonal Field Kitchen, every day brings the opportunity to deliver exceptional service in a vibrant and varied environment. From welcoming walkers exploring the Cotswolds to hosting family gatherings, intimate weddings, and group stays, your contribution will play an important role in creating unforgettable guest experiences. If you're looking for a role where you'll be valued, supported, and part of a close‑knit team in one of the Cotswolds' most popular village inns, The Slaughters Country Inn could be the perfect place for you.

What will the role involve?

Hand Picked Hotels was founded in 2001 by owner and Chairman, Julia Hands MBE, and today still remains a family‑owned group which has 24 unique luxury country houses and coastal retreats, each hand‑picked for their individuality. Architecturally distinctive and quintessentially British, every hotel boasts an extraordinary location from Scotland to the Channel Islands, offering breathtaking views from vast countryside to expansive beaches, to lush woodlands. Dedicated to creating unique and enchanting stays, curated personalised service runs through the heart of every hotel. Whilst each hotel is individual, each property fulfils the company values of family, individuality, community and care, with a team commitment to aiming higher and delight their guests with magical experiences that offer a true escape from the every day. Hand Picked Hotels are committed to protecting the environment for a sustainable future, and all of our hotels have received the 'Green Tourism' accreditation. A Recognition of our progress in reducing energy use and waste, supporting biodiversity, and sourcing responsibly from local and ethical partners.

This is a full‑time role working 5 days out of 7 including weekends on a rota basis, 40 hours per week, which may vary depending on business. Flexible working hours can be accommodated where possible.

What's in it for you?

• An hourly rate of £12.71, plus a share of service charge.
• A welcoming, inclusive culture where long‑term friendships and diversity are celebrated.
• Ongoing career development with in‑house and external training, including apprenticeships and industry‑recognised courses.
• 28 days holiday per year including bank holidays.
• Uniform and meals on shift provided.
• Free onsite parking (where applicable).
• Access to wellbeing support through our Employee Assistance Programme.
• Company pension.
• Online retail discount platform offering thousands of savings with high street retailers and restaurants as well as a health and well‑being platform.
• Discounted stays in our hotels and on food, drink, spa treatments & products.
• Colleague of the Month awards, which leads to our annual awards ceremony.
• Regular team gatherings and appreciation events.