Room Attendant

WGC Ltd.; Chertsey; On-site; GBP 40,000 - 60,000; Full time

Job summary

Join a leading outsourced hotel services company as a Room Attendant, where you will be integral to delivering exceptional guest experiences. In this role, you will support the housekeeping team by ensuring guest rooms meet high standards and providing excellent customer service. The company is dedicated to your career progression, offering training and mentoring opportunities to help you grow within the organization. If you are passionate about hospitality and ready for a rewarding challenge, this role is perfect for you!

Benefits

Flexible hours

Life Insurance

Free access to Doctor and Legal helpline

Counselling/Wellbeing Support Service

Discounts from 50 top retailers

Training budget of up to £10,000 per year

Unlimited career progression

Qualifications

• Experience in a housekeeping environment is preferred.
• Strong attention to detail and customer service skills are essential.

Responsibilities

• Clean guest rooms to the hotel standard and replenish supplies.
• Report maintenance faults and ensure safety compliance.

Skills

Housekeeping Experience

Attention to Detail

Customer Service

Education

No specific educational qualifications required

Job description

Thorpe Park Shark Hotel, Thorpe Park Resort, Staines Road, Chertsey, Surrey, KT16 8PN
Rate: £13.10 | Hours: Guaranteed Hours Each Week
Benefits: Fixed hours contract available - Flexible hours to suit you - Life Insurance - Free access to Doctor and Legal helpline - Counselling/Wellbeing Support Service - Discounts from 50 top retailers - Training budget of up to £10,000 per year with unlimited career progression

WGC is the UK's leading outsourced hotel services company, helping our clients deliver some of the best guest experiences to over 24 million customers each year.

In the role of Room Attendant, you will report to the Head Housekeeper and be responsible for supporting the housekeeping team in the day-to-day running of the department.

In return for your dedication, WGC offers an industry-leading package and is passionate about career progression; we’ll look to build a career plan with you that includes training, mentoring, and extensive experience outside your current skill set, all to ensure you have some of the best opportunities to progress through the company.

Your role will include:

1. Cleaning guest rooms to the hotel standard
2. Replenishing linen and guest supplies
3. Providing a great guest experience
4. Reporting any maintenance faults and dealing with lost property
5. Ensuring that all appliances, fixtures, and fittings are safe and work in accordance with regulations and reporting any faults to the Head Housekeeper

If you have previous experience of working in a housekeeping environment or you are looking for a new challenge and want to join a business that offers you exceptional development and potential to progress, apply now.

We recognise that we’re all at our best when we’re being ourselves. We are committed to building a culture that champions diversity, equity, and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience. We are proud to be a Disability Confident Employer; please let us know if you require any support or reasonable adjustments during the application or interview process.