Assistant Executive Housekeeper

Accor Hotels; London; On-site; GBP 30,000 - 45,000; Full time

Job summary

Un hôtel prestigieux d'Accor engage un Assistant Executive Housekeeper à Londres pour diriger les opérations d'entretien et garantir la satisfaction des clients. Le candidat idéal aura une solide expérience dans le secteur, d'excellentes compétences en leadership et un engagement envers la qualité et la propreté.

Qualifications

• Minimum de 5 ans d'expérience en gestion de l'entretien dans un hôtel de luxe.
• Compétences organisationnelles et en gestion du temps solides.
• Connaissance approfondie des techniques de nettoyage et des produits.

Responsibilities

• Superviser les opérations de nettoyage quotidien.
• Gérer, former et motiver une équipe de personnel d'entretien.
• Contrôler et gérer les budgets de département.

Skills

Leadership

Organisation

Service à la clientèle

Job description

Company Description

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visithttps://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo!#BELIMITLESS

Job Description

We are seeking a highly organized and detail-oriented Assistant Executive Housekeeper to join our prestigious hotel in Baghdad, Iraq. As a key member of our management team, you will play a crucial role in maintaining the highest standards of cleanliness, hygiene, and guest satisfaction throughout our property.

• Oversee daily housekeeping operations, including guest rooms, public areas, and back-of-house spaces
• Develop and implement efficient cleaning procedures and quality control measures
• Manage, train, and motivate a team of housekeeping staff
• Create and maintain staff schedules to ensure optimal coverage and efficiency
• Conduct regular inspections to ensure all areas meet our exacting standards
• Manage inventory, supplies, and equipment, ensuring cost-effective operations
• Collaborate with other departments to enhance guest experience and resolve issues promptly
• Implement and maintain health and safety protocols in line with local regulations and international standards
• Prepare and manage departmental budgets, controlling costs while maintaining quality
• Handle guest complaints and special requests with professionalism and efficiency
• Stay updated on industry trends and implement innovative housekeeping practices
• Ensure environmental sustainability in housekeeping operations

Qualifications

• Minimum of 5 years of experience in luxury hotel housekeeping management
• Proven leadership abilities with experience managing large teams
• Strong organizational and time management skills
• In-depth knowledge of cleaning techniques, products, and equipment
• Excellent problem-solving and decision-making skills
• Strong customer service orientation with a focus on exceeding guest expectations
• Knowledge of health, safety, and hygiene regulations in the hospitality industry