Room Attendant

WGC Ltd.; Cardiff; On-site; GBP 16,820; Full time

Benefits offered by this job

Life Insurance

Training budget of up to £10,000

Discounts from 50 top retailers

28 days holiday

Full workplace pension scheme

Free lunch

Job summary

A leading outsourced hotel services company in Cardiff is seeking a Room Attendant. In this role, you'll ensure guest rooms are cleaned to standard, replenish supplies, and report any maintenance issues. The position offers guaranteed hours, an annual training budget of up to £10,000, and benefits including life insurance and discounted hotels. Ideal for anyone with prior housekeeping experience or seeking a new challenge with opportunities for career progression.

Qualifications

• Previous experience in a housekeeping environment is preferred.
• A commitment to providing a great guest experience is essential.

Responsibilities

• Clean guest rooms to the hotel standard.
• Replenish linen and guest supplies.
• Report any maintenance faults and lost property.

Skills

Previous housekeeping experience

Attention to detail

Customer service skills

Job description

Overview

Clayton Hotel Cardiff, St Mary St, South Glamorgan, Cardiff, CF10 1GD

Rate: £12.21 | Hours: Guaranteed Hours Each Week

Benefits: Fixed hours contract available - Flexible hours to suit you - Life Insurance - Free access to Doctor and Legal helpline - Counselling/Wellbeing Support Service - Discounts from 50 top retailers - Training budget of upto £10,000 per year with unlimited career progression

About us

WGC is the UK's leading outsourced hotel services company, helping our clients deliver some of the best guest experiences to over 24 million customers each year.

Role responsibilities

• In the role of Room Attendant, you will report to Head Housekeeper and be responsible for supporting the housekeeping team in the day to day running of the department.
• Your role includes: Cleaning guest rooms to the hotel standard; Replenishing linen and guest supplies; Providing a great guest experience; Reporting any maintenance faults and dealing with lost property; Ensuring that all appliances, fixtures and fittings are safe and work in accordance with regulations and report any faults to the Head Housekeeper.

Development and benefits

• WGC will provide you with an annual training allowance of up to £10,000, which can be used on a selection of WGC Approved Apprenticeships and accredited training courses, including English, Maths, IT and more.
• Benefits also include: Life Insurance; DiscountStore with discounts from ASDA, O2 & more; Discounted hotels and flights; Employee Assistance Programme, Including HSF Assist; Low-cost health insurance; Full workplace pension scheme; 28 days holiday; Free lunch.

What we are looking for

Your role is suitable for anyone with previous experience in a housekeeping environment or those seeking a new challenge with a business that offers development and potential for progression. If you are interested, apply now.

We recognise that we’re all at our best when we’re being ourselves. We are committed to building a culture that champions diversity, equity and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience. We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process.

With Instant Apply your details are passed directly to the hiring manager, who will contact you within 72 hours to arrange your interview and potential start date.

Registered in the UK at 7 Academy Buildings, Fanshaw Street, London N1 6LQ | Company Number 01163829
WGC Ltd is registered with UK Information Commissioner’s Office (ICO), registration number: ZA104215