Room Attendant

Accor Hotels; Birmingham; On-site; GBP 18,000 - 22,000; Full time

Job summary

A leading hotel chain seeks a dedicated Rooms Attendant to maintain cleanliness of suites and enhance guest experiences. The ideal candidate will be detail-oriented, possess a strong work ethic, and be flexible with shifts. Join Accor Hotels for a rewarding career in hospitality.

Benefits

Employee benefit card offering discounted rates

Fun and friendly work environment

Learning programs through the Learn Your Way Academie

Qualifications

• Keen eye for detail for impeccable standards.
• Ability to stand for extended periods.
• Friendly demeanor and positive attitude.

Responsibilities

• Regular cleaning duties of guest rooms to brand standards.
• Anticipate guest needs and address issues.
• Collaborate with colleagues to maintain a welcoming atmosphere.

Skills

Attention to detail

Customer service

Teamwork

Flexibility

Job description

Company Description

Conveniently located in the Heart of the Cultural Precinct near Brisbane's South Bank Parklands, Novotel Brisbane South Bank is just steps away from the Brisbane Convention and Exhibition Centre, the Queensland Performing Arts Centre, and the Queensland Art Gallery.

Since opening our doors in 2018, we've consistently put our guests first providingaward-winning service and accommodation to both business and leisure clients. We believe“Hospitality is a work of Heart”, everything we do, we do to help our guests and our people feel welcome and feel valued to give them the best experience possible.

You will have the opportunity to build your own skills and expertise to reach your personal and career goals.

Job Description

Are you a detail-oriented individual with an eye for detail?Join our Team as a Rooms Attendant!
As a Rooms Attendant, you'll ensure the upkeep and cleanliness of all suites and rooms in the property, taking care of the guests from the moment they arrive through to their departure; ensuring they have a memorable experience with us.

Key Responsibilities:

• Cleaning:Regular cleaning duties of guest rooms andstorage areas as allocated, to the required Novotel brand standard.
• Guest Satisfaction:Anticipate guest needs and address any issues promptly to ensure a positive experience.
• Inventory Management:Ensure supplies and advertising material in bedrooms and bathrooms are replenished to the correct standards for the room type.
• Teamwork:Collaborate with colleagues to maintain a welcoming atmosphere.

Qualifications

To be successful in this role, you have a passion for the Hospitality Industry and are committed to delivering high levels of customer service. Our ideal candidate has:

• A keen eye for detail to ensure impeccable standards.
• Ability to stand for extended periods and perform physical tasks.
• A friendly demeanor and positive attitude.
• A strong work ethic and commitment to punctuality.
• Flexibility to work a variety of shifts, including Mornings, Evenings, Weekends, and Public Holidays when required.

Working rights in Australia is essential for this position. Workvisa sponsorshipwillnotbe provided for this job role.

Additional Information

What is in it for you?

• Join an award-winning team that thinks outside the box!
• Fun and friendly work environment. We have an 8.2/10 employee satisfaction score!
• Employee benefit card offering discounted rates at Accor worldwide
• Learning programs through our Learn Your Way Academie
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities

Our commitment to Diversity & Inclusion:
We are an inclusive employer, and our ambition is to attract, recruit, and develop diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you are most welcome to let us know.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.

Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS