Room Attendant

The Grand Brighton; Basingstoke; On-site; GBP 18,000 - 22,000; Full time

Benefits offered by this job

Special hotel room rates

Recognition program

Referral program

Wellbeing calendar

Training and progression

Job summary

The Grand Brighton Room Attendant role supports the Housekeeping team to ensure guest rooms are clean, tidy and welcoming. Full training will be provided to build confidence in performing all duties to standard.

With flexible working conditions and potential overtime, you’ll be part of the Leonardo Hotels family, representing the brand across the UK and Europe while delivering memorable guest experiences.

Responsibilities

• Dusting, polishing, vacuuming
• Refreshing towels and linen as required
• Stripping and making beds
• Cleaning bathrooms
• Reporting any maintenance issues and safety hazards
• Working as part of a vibrant team to exceed our guests’ expectations.

Job description

LGB - The Grand Brighton is Limited Edition, which is a collection of distinctive hotels that have their own characters. Our diverse and friendly teams focus on delivering exceptional guest care, ensuring every guest feels welcomed. Limited Edition is a part of the Leonardo Hotels portfolio. The Room Attendant will support the smooth running and objectives of the Housekeeping department. All members of the department work together to create memorable moments for guests, in line with both company and hotel-specific service standards, and collaborate closely with other departments within the hotel. You will act as an ambassador for your own hotel and the wider Leonardo Hotels estate, demonstrating the company vision, mission and values. At all times, you will treat others around you with respect, dignity and fairness. As a Room Attendant, you’ll be right in the heart of the hotel, so we want you to take pride in everything you’ll be doing to support the Head Housekeeper and keep our hotel clean as a whistle. We offer flexible working conditions with the opportunity for overtime. Full training will be provided so that you are confident to ensure that every bedroom and bathroom is clean and well-presented for our guests. Here are some of the key responsibilities for a Room Attendant: • Dusting, polishing, vacuuming • Refreshing of all towels and linen as required • Stripping and making beds • Cleaning bathrooms • Reporting any maintenance issues and safety hazards • Working as part of a vibrant team to exceed our guests’ expectations. Some of the perks our Room Attendant could enjoy include:Special rates on Leonardo Hotel rooms across the UK & EuropeCompany-wide recognition scheme: you could earn vouchers to spend on a wide range of high street shopsTalent referral schemeThank You Week: from ice cream trucks to yoga classes and lots in between!Wellbeing CalendarOngoing job-related training programmes with clear paths for progressionWe’re committed to creating a workplace where every individual—regardless of background, identity, or lived experience—is welcomed, valued, and respected for who they are. Belonging means embracing our differences and ensuring everyone feels seen, heard, and empowered.Why come join us as a Room Attendant?We look after our colleagues just as well as we look after our guests. Once you join a Limited Edition, you’re part of the Leonardo community of over 55 hotels across the UK & Ireland. Our regular Learning Bites, “Come Join Us Guest Care” training and Wellbeing webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you’ll be on track for a brilliant future in Hospitality!