Room Attendant

Leonardo Royal Hotel Birmingham; Park Central; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Special room rates across UK & Europe

Company-wide recognition scheme

Talent referral scheme

Thank You Week

Job summary

Leonardo Royal Hotel Birmingham is seeking a Room Attendant to support the Housekeeping team and ensure every bedroom and bathroom is clean and well-presented for guests.

You will work as part of a vibrant team, with full training provided and flexible working conditions, including overtime opportunities to meet hotel needs.

Qualifications

• Dusting, polishing, vacuuming.
• Refreshing towels and linen as required.
• Stripping and making beds.
• Cleaning bathrooms.
• Reporting maintenance issues and safety hazards.
• Working as part of a vibrant team to exceed our guests’ expectations.

Responsibilities

• Dusting, polishing, vacuuming bedrooms and corridors.
• Refreshing towels and linen as required; restocking amenities.
• Stripping and making beds to ensure presentation is pristine.
• Cleaning bathrooms to hotel standards.
• Reporting any maintenance issues and safety hazards promptly.
• Collaborating with team to deliver outstanding guest care.

Job description

Be Yourself – Be a Bold Team Player – Be LeonardoOnce you’re part of the team, you’re part of the Leonardo community of over 55 hotels across the UK & Ireland!The Room Attendant will support the smooth running and objectives of the Housekeeping department. All members of the department work together to create memorable moments for guests, in line with both company and hotel-specific service standards, and collaborate closely with other departments within the hotel. You will act as an ambassador for your own hotel and the wider Leonardo Hotels estate, demonstrating the company vision, mission and values. At all times, you will treat others around you with respect, dignity and fairness. As a Room Attendant, you’ll be right in the heart of the hotel, so we want you to take pride in everything you’ll be doing to support the Head Housekeeper and keep our hotel clean as a whistle. We offer flexible working conditions with the opportunity for overtime. Full training will be provided so that you are confident to ensure that every bedroom and bathroom is clean and well-presented for our guests. Here are some of the key responsibilities for a Room Attendant: • Dusting, polishing, vacuuming • Refreshing of all towels and linen as required • Stripping and making beds • Cleaning bathrooms • Reporting any maintenance issues and safety hazards • Working as part of a vibrant team to exceed our guests’ expectations. Some of the perks our Room Attendant could enjoy include:Special rates on Leonardo Hotel rooms across the UK & EuropeCompany-wide recognition scheme: you could earn vouchers to spend on a wide range of high street shopsTalent referral schemeThank You Week: from ice cream trucks to yoga classes and lots in between!Wellbeing CalendarOngoing job-related training programmes with clear paths for progressionWe’re committed to creating a workplace where every individual—regardless of background, identity, or lived experience—is welcomed, valued, and respected for who they are. Belonging means embracing our differences and ensuring everyone feels seen, heard, and empowered.Why come join us as a Room Attendant?We look after our colleagues just as well as we look after our guests. Our regular Learning Bites, “Come Join Us Guest Care” training and Wellbeing webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you’ll be on track for a brilliant future in Hospitality!