Room Assistant

Village Hotels; Coventry; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Health & Wellness membership

Overnight stay discounts

Friends & Family rates

Food & drink discounts

Starbucks discounts

Training & development

Well-being benefits

Mental health days

Salary sacrifice scheme

Birthday off

Job summary

Village Hotels is seeking a dedicated Housekeeper to uphold high cleanliness standards across our bedrooms and public areas. You will play a key part in ensuring every guest walks into a fresh, welcoming space and has a memorable stay.

Join a fun, energetic team with flexible working hours and a broad range of employee benefits designed to support well-being and development. Your attention to detail will shine as you help deliver excellent service across our hotels.

Qualifications

• Must have a good eye for detail and maintain high cleanliness standards.
• Able to work as part of a team and build relationships with other departments.
• Able to work quickly and efficiently without compromising standards.
• Enjoy learning about guests to tailor their experience.

Responsibilities

• Ensure hotel bedrooms and public areas are cleaned to high standards.
• Leave no pillow unturned, no draw unchecked and no bed creased.
• Contribute to a fun, supportive and inclusive work environment and team events.
• Provide great service to guests and maintain brand standards across shifts.

Skills

Attention to detail

Team player

Fast and efficient work

Guest service mindset

Job description

Our Housekeeping team play a critical role in making sure our guests are wowed when they walk in to one of our fabulous hotel bedrooms. For us, cleanliness is key and we look for Housekeepers that leave no pillow unturned, no draw unchecked and no bed creased. Our hotel housekeeping teams are full of fun, energetic people who always look to go one step further.

Work, Grow, Play! Here at Village Hotel Club we are all about embracing personality, individualism and fun. Forget stuffy hotels built around formality, pomp and ceremony. We create lively, modern spaces for our guests to work, eat, relax, play and exercise. With hotels and leisure clubs Aberdeen to Bournemouth and more opening soon, we rely on you to deliver service that puts us head and shoulders above the competition.

Join us and we can offer you benefits* such...

• Complimentary Health and Wellness Membership at your home Club for you and a family member/ friend worth £1,500 a year.
• Discount on all overnight stays at Village Hotels, meaning you can experience our hospitality from £35 with a friend and even grab an excellent breakfast.
• Friends and Family discounted stays from £49 including breakfast
• 50% discount on Food and Drink purchased on or off shift at any Village Hotel Pub & Grill
• 30% discount on and off shift in our Village Hotel Starbucks stores
• Excellent training and development including our Rising Stars and Talent Academy programmes
• A much more exciting way to train across several areas in the hotels, utilising our exciting Mobile Gaming training platform.
• Discounts and cashback offers on many High Street Brands and Supermarkets.
• A range of Well-being and Healthcare benefits and monthly well-being programmes for all employees to support your mental health
• Putting your Mental Wellbeing first with Mental Health first aiders and up to 2 mental health days to utilise annually.
• Financial wellbeing support and salary drawdown via Wagestream
• Access to our Employee Assistance Programme, offering support and counselling
• Flexible working hours
• A fun, supportive and inclusive work environment with regular team events
• Excellent Reward and Recognition Incentive schemes
• Anniversary rewards for key milestones of service
• Electric car salary sacrifice scheme
• Have your birthday off guaranteed
• Discounted Health Cash plan and Sick pay Insurance.
• A host of BIG People Days to celebrate, reward and recognise our wonderful employees and their local communities.
• Enhanced maternity and paternity benefits and pay
• Company Pension scheme
• Life Insurance
• T&C's apply based on your contract

But what we need from you...

• Always looking to go one step further and exceed expectations
• Enjoys learning about our guests to make their experience personal
• Able to work fast and efficiently without compromising on standards
• Have a good eye for detail
• Able to work as part of a team and create great relationships with other departments
• Relish the responsibility and truly own your performance, getting a real buzz from our success and customer satisfaction.
• An infectious smile and an awesome personality!

Come and be part of something new & something special - Work, Grow & Play the Village Way!

#INDDH