Room Assistant

Village Hotels - Bristol - Housekeeping; Bristol; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Health membership

Discount stays

Family discounts

Food & drink discount

Starbucks discount

Training programs

Well-being benefits

Mental health days

Salary sacrifice

EAP

Flexible hours

Team events

Milestone rewards

Pension

Life Insurance

Job summary

Village Hotel Club Bristol is seeking a proactive Housekeeper to join our busy housekeeping team. You will ensure bedrooms are spotless, linen refreshed, bathrooms gleaming and guest privacy respected, while delivering a warm, friendly welcome that makes guests feel valued.

We pride ourselves on a fun, inclusive culture and offer flexible hours, comprehensive benefits including health membership, staff discounts, training programmes and mental wellbeing support as part of the Village family.

Qualifications

• High attention to detail and a passion for cleanliness.
• Ability to work quickly and to high standards.
• Friendly, energetic team player with good guest focus.
• Reliability and willingness to learn.

Responsibilities

• Clean and prepare hotel bedrooms to standard.
• Ensure linen, towels and amenities are restocked.
• Deliver exceptional guest service and respond to requests.

Job description

Our Housekeeping team play a critical role in making sure our guests are wowed when they walk in to one of our fabulous hotel bedrooms. For us, cleanliness is key and we look for Housekeepers that leave no pillow unturned, no draw unchecked and no bed creased. Our hotel housekeeping teams are full of fun, energetic people who always look to go one step further.

Work, Grow, Play! Here at Village Hotel Club we are all about embracing personality, individualism and fun. Forget stuffy hotels built around formality, pomp and ceremony. We create lively, modern spaces for our guests to work, eat, relax, play and exercise. With hotels and leisure clubs Aberdeen to Bournemouth and more opening soon, we rely on you to deliver service that puts us head and shoulders above the competition.

Benefits

• Complimentary Health and Wellness Membership at your home Club for you and a family member / friend worth £1,500 a year.
• Discount on all overnight stays at Village Hotels, meaning you can experience our hospitality from £35 with a friend and even grab an excellent breakfast.
• Friends and Family discounted stays from £49 including breakfast
• 50% discount on Food and Drink purchased on or off shift at any Village Hotel Pub & Grill
• 30% discount on and off shift in our Village Hotel Starbucks stores
• Excellent training and development including our Rising Stars and Talent Academy programmes
• A much more exciting way to train across several areas in the hotels, utilising our exciting Mobile Gaming training platform.
• Discounts and cashback offers on many High Street Brands and Supermarkets.
• A range of Well‑being and Healthcare benefits and monthly well‑being programmes for all employees to support your mental health
• Putting your Mental Wellbeing first with Mental Health first aiders and up to 2 mental health days to utilise annually.
• Financial wellbeing support and salary drawdown via Wagestream
• Access to our Employee Assistance Programme, offering support and counselling
• Flexible working hours
• A fun, supportive and inclusive work environment with regular team events
• Excellent Reward and Recognition Incentive schemes
• Anniversary rewards for key milestones of service
• Electric car salary sacrifice scheme
• Have your birthday off guaranteed
• Discounted Health Cash plan and Sick pay Insurance.
• A host of BIG People Days to celebrate, reward and recognise our wonderful employees and their local communities.
• Enhanced maternity and paternity benefits and pay
• Company Pension scheme
• Life Insurance

*T&C’s apply based on your contract

What we need from you

• Always looking to go one step further and exceed expectations
• Enjoys learning about our guests to make their experience personal
• Able to work fast and efficiently without compromising on standards
• Have a good eye for detail
• Able to work as part of a team and create great relationships with other departments
• Relish the responsibility and truly own your performance, getting a real buzz from our success and customer satisfaction.
• An infectious smile and an awesome personality!

Come and be part of something new & something special - Work, Grow & Play the Village Way!

Compensation: To be discussed