Roofing Sales Coordinator: Drive Customer Wins

SIG Plc; Swindon; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Competitive salary

Holiday entitlement

Pension contribution

Life assurance

Share plan

Employee discounts

Sales training

Job summary

SIG Roofing is seeking a motivated Sales Co-ordinator to join our team and be the friendly, knowledgeable first point of contact for customers, building relationships and assisting with orders.

You will work with the Branch Manager and team to deliver excellent service, manage accounts, and promote our full range of products both over the phone and face-to-face. This role offers a clear path for development within a national roofing specialty.

Qualifications

• Experience in a sales or customer service role is preferred.
• Strong communication skills and a customer-first attitude are essential.
• Good IT and numeracy skills with attention to detail when processing orders.

Responsibilities

• Engage with customers by phone, email, and at the trade counter.
• Process orders accurately and provide clear quotes.
• Maximise sales opportunities through upselling and cross-selling.
• Proactively contact lapsed or prospective customers.
• Maintain strong relationships with key accounts.
• Collaborate with warehouse and external sales teams to ensure smooth deliveries.
• Contribute to a safe and positive working environment.

Skills

Customer service

Communication

Sales experience

IT skills

Numeracy

Relationship building

Tools

CRM systems

Job description

SIG Roofing is seeking a motivated Sales Co-ordinator to join our team and be the friendly, knowledgeable first point of contact for customers, building relationships and assisting with orders.

You will work with the Branch Manager and team to deliver excellent service, manage accounts, and promote our full range of products both over the phone and face-to-face. This role offers a clear path for development within a national roofing specialty.