Role: Conference & Events Sales Executive

Beam; Greater London; Hybride; GBP 31 000 - 37 000; Plein temps

Avantages offerts par ce poste

Free staff meals

Compass Group perks & benefits

Staff discounts

Résumé du poste

Restaurant Associates is hiring a Conference and Events Sales Executive for HMS Belfast in London. You will help showcase the venues, drive enquiries and bookings, and focus on increasing corporate business.

The role requires at least 2 years in proactive sales at a high-profile venue, strong communication and diary management. The package includes full-time employment with opportunities to collaborate across three iconic London venues.

Qualifications

• 2+ years in proactive enquiry handling sales in a high-profile Conference & Events venue
• 1 year London market experience
• Diary management experience
• Strong commercial awareness and understanding of sales and profit
• Excellent communication and organisation skills
• Ability to sell a product/package
• Enthusiastic and confident; can engage with diverse people
• Hospitality sector experience
• Delphi booking system knowledge (advantage)

Responsabilités

• Respond to voice and email enquiries
• Cross-sell across 3 London venues
• Produce professional proposals within response times
• Follow up enquiries to convert to bookings
• Secure venue show rounds for BDMs and Event Planners
• Achieve sales targets by driving conversions
• Issue contracts after bookings are confirmed
• Hand over booking details to Event Planner
• Nurture relationships with past bookers and lapsed accounts
• Maintain accurate reports and compliance benchmarks
• Maintain relations with regional agent accounts
• Support innovative campaigns for the sales and marketing plan
• Attend local/national FAM trips and showcases
• Respond positively to customers to ensure repeat business
• Perform ad hoc tasks

Connaissances

Sales targets

Diary management

Commercial awareness

Communication skills

Organisation

Attention to detail

Hospitality experience

Team collaboration

Outils

Delphi booking system

Description du poste

Restaurant Associates is hiring a Conference and Events Sales Executive for HMS Belfast

Role: Conference and Events Sales Executive

Location: London

Salary: £34,000 per annum

Contract: Full-time

About Restaurant Associates

Restaurant Associates is a leading premium hospitality provider with an ethos drawn from our history of fine and high-quality dining in London and New York.

Within our venues team, we provide catering and hospitality services to some of the most iconic visitor attractions and destinations in the UK including the Imperial War Museum London, Glyndebourne Opera House, Knebworth House, Design Museum, Whipsnade Zoo and many more. Within these amazing venues we operate a host of bespoke cafés and restaurants, as well as delivering private events ranging from small meetings to large-scale ground events of up to 1000 people. You can find a full list of our venues on our website.

We pride ourselves on being an inclusive, diverse, fun, and dynamic place to work with opportunities to collaborate with a wide range of teams plus a commitment to putting our people first. Restaurant Associates is an equal opportunity employer and welcomes applications from candidates of all backgrounds. As a business, we are committed to sustainability led practices and are proud to have achieved 3 stars with the Sustainable Restaurant Association’s Food Made Good Programme.

About the Role

Working at the historic HMS Belfast, you will be exhibiting the venues spaces, so that memorable events for our customers can be created. As a Conference and Events Sales Executive, you are at the heart of our operation, and we are looking for an individual who shares our energy and passion to increase and enhance sales. You’ll be working as part of our fantastic sales team driving enquiries and bookings across our three iconic London venues and ensuring all customer’s needs are met and their expectations are exceeded, with a focus on increasing corporate business.

Responsibilities

• Undertaking reactive sales activities including responding to voice and email enquiries
• Cross-selling – multi location proposals across 3 iconic London venues
• Producing professional and accurate proposals, providing best options first time to customers, within agreed response times
• Following up on all enquiries within a specific time scale with an aim to convert to confirmed bookings and ensuring conversion rates of incoming sales enquiries and bookings are optimised
• Securing venue show rounds for the BDM’s and Event Planners
• Achieving agreed sales targets by driving conversion
• Issuing contracts to customers once bookings are converted
• Ensuring all details and requirements of confirmed bookings are handed over accurately to the Event Planner
• Proactive calls focusing on past bookers, lost and turned down enquiries and lapsed accounts
• Working alongside BDM and Events Planners, nurture customer relationships to maximise all sales and upselling opportunities
• Maintaining accurate, up-to-date reports and information
• Maintaining the compliance benchmarks
• Maintaining relationships with regional agent accounts alongside BDM
• Supporting innovative campaigns for the sales and marketing plan
• Achieving and exceeding agreed sales campaign targets
• Having the opportunity to attend local/national FAM Trips and Showcases
• Responding positively and efficiently to customers, ensuring repeat business is optimised
• Performing ad hoc tasks as directed.

The ideal candidate

• Minimum 2 years’ experience in a proactive enquiry handling sales role, preferably within a high-profile Conference & Events venue, with a proven track record of achieving sales targets. Minimum 1 year experience in the London market
• Previous experience of a diary management system
• High degree of commercial awareness and to be able to understand links between sales and profit
• Strong communication and organisation skills
• An ability to sell a product / package.
• Enthusiastic and confident
• Ability to deal with a wide range of people
• Excellent attention to detail
• Previous experience within the Hospitality Sector
• Knowledge of Delphi booking system (but not essential)
• A collaborative and inclusive culture, where your ideas are valued, and creativity is encouraged.
• 20 days annual leave (Excluding bank holidays and national holiday days)
• Free staff meals whilst at work.
• Access to Compass Group company perks & benefits.
• Perks for Works discounts and promotions
• Access to training, mentoring and development, with support from our wider Restaurant Associates and Compass Group UK networks.
• On-site F&B discounts.
• No shortage of delicious food

Deadline to Submit Application

28 October 2026