Roaming Client Experience Assistant

JR United Kingdom; Reading; On-site; GBP 24,000 - 32,000; Full time

Job summary

A leading workspace provider in London seeks a Client Experience Assistant to create memorable experiences for clients. The role requires strong communication skills, a proactive attitude, and previous customer-facing experience. Join a dynamic team and thrive in a professional environment to make a meaningful impact.

Qualifications

• Confident, outgoing individual with strong communication skills.
• Proactive team player with a polished, professional approach.
• Previous experience in a customer-facing or hospitality role.

Responsibilities

• Deliver a warm, professional welcome to everyone entering the space.
• Proactively anticipate client needs and go the extra mile.
• Manage stock and supplies, raising purchase orders as needed.

Skills

Communication

Teamwork

Customer Service

Problem Solving

Adaptability

Job description

Social network you want to login/join with:

Roaming Client Experience Assistant, reading

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Client:

DiSRUPT Recruitment Agency | B Corp

Location:

reading, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

5

Posted:

31.05.2025

Expiry Date:

15.07.2025

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Job Description:

Client Experience Assistant – Central London (roaming across multiple sites)

Location: Central London

Interview date: 11th June

Are you a people-person with a flair for delivering exceptional service? A premium, award-winning workspace provider in London is looking for a Client Experience Assistant (CEA) to be the face of their vibrant, professional environment.

As a CEA, you'll play a vital role in creating memorable experiences for clients, guests, and visitors alike. You'll be joining a team where energy, professionalism, and personality are key, and where every day is about making a positive impact.

What You’ll Be Doing:

• Delivering a warm, professional welcome to everyone entering the space
• Taking pride in maintaining high standards across front-of-house, meeting rooms, and shared areas
• Proactively anticipating client needs and going the extra mile to exceed expectations
• Supporting the coordination of meetings and events, including room set-up and catering
• Managing stock and supplies, raising purchase orders as needed
• Promoting and facilitating the use of in-house services
• Handling queries and resolving complaints with professionalism and care
• Liaising with internal teams and suppliers to ensure a seamless experience
• Being the go-to person for office equipment, tech queries, and service support
• Adhering to compliance and health & safety procedures

What We’re Looking For:

• A confident, outgoing individual with strong communication skills
• A team player with a proactive, can-do attitude
• Well-presented with a polished, professional approach and personal style
• Someone who takes ownership and pride in their work environment
• Organised, adaptable, and always ready to solve problems
• Previous experience in a customer-facing or hospitality role

This is a fantastic opportunity to join a client-focused business that values enthusiasm, initiative, and individuality. If you thrive in a professional, fast-paced setting where you can make a meaningful impact, this could be your next role.