Roaming Client Experience Assistant

JR United Kingdom; Basingstoke; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading workspace provider in London seeks a Client Experience Assistant to ensure exceptional service and create memorable experiences for clients. This role involves welcoming visitors, managing supplies, and liaising with teams for seamless operations in a fast-paced environment.

Qualifications

• Previous experience in a customer-facing or hospitality role required.
• A confident, outgoing individual with strong communication skills.
• Organised, adaptable, and ready to solve problems.

Responsibilities

• Delivering a warm, professional welcome to visitors.
• Proactively anticipating client needs and exceeding expectations.
• Supporting the coordination of meetings and events.

Skills

Communication

Teamwork

Problem Solving

Customer Service

Job description

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Roaming Client Experience Assistant, basingstoke

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Client:

DiSRUPT Recruitment Agency | B Corp

Location:

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

5

Posted:

31.05.2025

Expiry Date:

15.07.2025

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Job Description:

Client Experience Assistant – Central London (roaming across multiple sites)

Location: Central London

Interview date: 11th June

Are you a people-person with a flair for delivering exceptional service? A premium, award-winning workspace provider in London is looking for a Client Experience Assistant (CEA) to be the face of their vibrant, professional environment.

As a CEA, you'll play a vital role in creating memorable experiences for clients, guests, and visitors alike. You'll be joining a team where energy, professionalism, and personality are key, and where every day is about making a positive impact.

What You’ll Be Doing:

• Delivering a warm, professional welcome to everyone entering the space
• Taking pride in maintaining high standards across front-of-house, meeting rooms, and shared areas
• Proactively anticipating client needs and going the extra mile to exceed expectations
• Supporting the coordination of meetings and events, including room set-up and catering
• Managing stock and supplies, raising purchase orders as needed
• Promoting and facilitating the use of in-house services
• Handling queries and resolving complaints with professionalism and care
• Liaising with internal teams and suppliers to ensure a seamless experience
• Being the go-to person for office equipment, tech queries, and service support
• Adhering to compliance and health & safety procedures

What We’re Looking For:

• A confident, outgoing individual with strong communication skills
• A team player with a proactive, can-do attitude
• Well-presented with a polished, professional approach and personal style
• Someone who takes ownership and pride in their work environment
• Organised, adaptable, and always ready to solve problems
• Previous experience in a customer-facing or hospitality role

This is a fantastic opportunity to join a client-focused business that values enthusiasm, initiative, and individuality. If you thrive in a professional, fast-paced setting where you can make a meaningful impact, this could be your next role.