Road-Ready Flooring Sales Estimator | Onsite Quotes

Tapi Carpets & Floors Limited; Worcester; On-site; GBP 20,000 - 32,000; Full time

Benefits offered by this job

25% colleague discount

Salary sacrifice pension

Perks platform (cheap cinema tickets,

Employee Assistance Programme

A day off for your birthday

Job summary

Tapi Carpets & Floors Limited is seeking a proactive field-based consultant who will spend most of the day on the road in their own vehicle, bringing a touch of Tapi-ness to customers' homes. You will plan, measure, and estimate flooring projects using the Masterpiece software to ensure our fitting teams are ready to start.

The role emphasizes outstanding customer service, a sales-driven mindset, and the ability to provide on-site quotes.

Qualifications

• Customer-focused and sales-driven approach.
• Must have a full driving licence and access to own vehicle.
• Ability to plan efficient routes and provide on-site quotes using Masterpiece.

Responsibilities

• Deliver outstanding customer service that exceeds expectations.
• Have an understanding and respectful approach to make customers feel relaxed and reassured in their homes.
• Using our Masterpiece software (we provide all the training you need!), help measure and provide solutions during customer visits.
• Prepare a detailed and accurate flooring plan with the ability to provide an onsite quote using Masterpiece.
• Carry out inspections of where we have identified a faulty floor and produce reports.
• Check for uneven floor levels and potential issues (e.g. dampness or trailing cables).
• Process customer orders thoroughly and accurately where applicable.
• Comply with Health and Safety and security requirements.

Skills

Customer service

Sales driven

Communication

Driving license

Tools

Masterpiece software

Job description

Tapi Carpets & Floors Limited is seeking a proactive field-based consultant who will spend most of the day on the road in their own vehicle, bringing a touch of Tapi-ness to customers' homes. You will plan, measure, and estimate flooring projects using the Masterpiece software to ensure our fitting teams are ready to start.

The role emphasizes outstanding customer service, a sales-driven mindset, and the ability to provide on-site quotes.