Road Logistics Planner Healthcare

Kühne + Nagel; Dale Abbey; On-site; GBP 35,000 - 48,000; Full time

Job summary

Kuehne+Nagel is seeking a Road Logistics Planner Healthcare to coordinate end-to-end healthcare road freight shipments, ensuring compliance with GDP standards and customer SOPs. You will work with approved hauliers and internal teams to deliver efficient, safe logistics solutions.

Join a global healthcare logistics network and shape compliant supply chains while building strong customer relationships and optimising processes.

Qualifications

• Experience in road freight, transport planning or a similar logistics operations environment.
• Good understanding of import, export and domestic road freight processes.
• Knowledge of healthcare or pharmaceutical logistics, including GDP requirements.
• Experience working with hauliers and negotiating transport rates and solutions.
• Understanding of customs processes and documentation requirements for import and export shipments.
• Strong organisational skills with ability to manage multiple shipments and priorities in a fast-paced environment.
• Excellent communication and relationship-building skills with a customer-service mindset.
• Quality-focused and proactive approach with attention to safety, compliance and continuous improvement.

Responsibilities

• Plan and coordinate healthcare road freight shipments from end to end, including collections, deliveries, groupage movements, ferry bookings and load planning.
• Monitor shipments closely, proactively addressing deviations and providing timely updates and alternative solutions.
• Ensure all healthcare movements comply with customer SOPs, GDP requirements, quality standards and healthcare guidelines.
• Request and negotiate competitive rates with approved hauliers for spot and set-lane quotations, balancing service quality, compliance and cost.
• Coordinate customs requirements for import and export shipments and ensure all necessary documentation is completed accurately.
• Build strong relationships with healthcare customers, approved hauliers and internal teams, including Customer Service, Sales, Finance and the wider Healthcare network.
• Support onboarding and implementation of new healthcare customers, including preparation of SOPs and work instructions.
• Monitor supplier performance, investigate deviations and support continuous improvement through KPI management, CAPA and other quality processes.

Skills

Road freight experience

Transport planning

Logistics operations

Import/export knowledge

GDP knowledge

Negotiation with hauliers

Customer service mindset

Attention to detail

Safety and compliance

Job description

It's more than a jobAs a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers' promises. And by transporting medicines, toys and important machine parts, you are not only delivering goods, you are making small and big moments possible for people all around the world. At Kuehne+Nagel, our contribution counts in more ways than we imagine. Are you experienced in road logistics and keen to work in a highly regulated, customer-focused environment? As a Road Logistics Planner Healthcare, you will play a key role in coordinating road freight solutions for our healthcare customers, covering import, export, cross-trade and domestic distribution.You will work closely with customers, approved hauliers and colleagues across our Healthcare network to ensure shipments are planned and executed efficiently, safely and in line with customer requirements, SOPs and GDP standards. Your focus will be on delivering operational excellence while building strong relationships and continuously improving our service.

How you create impact

• Plan and coordinate healthcare road freight shipments from end to end, including collections, deliveries, groupage movements, ferry bookings and load planning.
• Monitor shipments closely, proactively addressing deviations and providing timely updates and alternative solutions where required.
• Ensure all healthcare movements comply with customer SOPs, GDP requirements, quality standards and relevant Kuehne+Nagel healthcare guidelines.
• Request and negotiate competitive rates with approved hauliers for spot and set-lane quotations, balancing service quality, compliance and cost.
• Coordinate customs requirements for import and export shipments and ensure all necessary documentation is completed accurately.
• Build strong relationships with healthcare customers, approved hauliers and internal teams, including Customer Service, Sales, Finance and the wider Healthcare network.
• Support the onboarding and implementation of new healthcare customers, including the preparation of SOPs and work instructions.
• Monitor supplier performance, investigate deviations and support continuous improvement through KPI management, CAPA and other quality processes.

What we would like you to bring

• Experience in road freight, transport planning or a similar logistics operations environment.
• A good understanding of import, export and domestic road freight processes.
• Knowledge of healthcare or pharmaceutical logistics, including GDP requirements, would be highly advantageous.
• Experience working with hauliers and negotiating transport rates and solutions.
• An understanding of customs processes and documentation requirements for import and export shipments.
• Strong organisational skills with the ability to manage multiple shipments and priorities in a fast-paced operational environment.
• Excellent communication and relationship-building skills, with a strong customer-service mindset.
• A quality-focused and proactive approach, with strong attention to detail and a commitment to safety, compliance and continuous improvement.

What’s in it for you

You’ll have the opportunity to become part of a collaborative Healthcare logistics team, working in an environment where quality, compliance and customer excellence truly matter. You’ll gain exposure to a broad range of healthcare transport activities and work closely with customers, suppliers and colleagues across our wider network. The role offers the opportunity to strengthen your expertise in specialist healthcare logistics while contributing directly to reliable and compliant supply chains for our customers.

Who we are

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world. As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.

Employment type: Permanent